Adams Ahossivo

Professional summary Core skills Relevant work experience Education Availability & additional info

Adams Ahossivo
Toronto, ON • 416‑717‑0916 • adamsahossivo3@gmail.com
French: expert • English: functional

Entry‑level customer service professional with strong French skills and working knowledge of English. Organized, reliable, and used to following strict procedures in fast‑paced, team environments. Seeking to deliver courteous, accurate, and efficient counter service at ServiceOntario while further developing administrative and transaction‑handling skills.

• Direct customer service, in person
  Warm, attentive reception; clear explanation of processes; tactful handling of inquiries or complaints; professional demeanor.
• Languages
  French: expert—oral and written.
  English: functional—able to follow basic instructions, understand simple discussions, and continue improving.
• Office support and computer tools
  Practical experience with desktop tools: word processors, spreadsheets, email, web navigation, and simple databases. Fast learner of new systems; able to prepare and organize administrative documents efficiently.
• Procedure adherence and transaction accuracy
  Strong attention to detail; comfortable verifying information, keeping records, and following prescribed steps to avoid errors.
• Organization, logistics, and teamwork
  Effective prioritization, methodical sorting and staging of items, coordination with colleagues to keep operations smooth; adaptable to changing priorities or volumes.
• Calm under pressure
  Experience working in busy settings, juggling multiple tasks, and maintaining safety or quality rules.

UPS — Driver Helper
Toronto, ON — September 2025 to December 2025

• Sorted, organized, and prioritized packages to streamline loading, delivery, and returns.
• Systematically prepared and maintained order of the load to cut down search time and improve workflow.
• Assisted driver in a fast‑paced environment, regularly handling heavy items and observing safety guidelines.
• Interacted briefly and professionally with customers during deliveries, focusing on efficiency and courtesy.
• Followed established procedures to help maintain delivery schedules and adapt to operational demands.

MLI Groupe — Warehouse Associate / Order Picker
Toronto, ON — September 2025 to October 2025

• Prepared and packed orders under tight deadlines, ensuring accuracy and quality control.
• Strictly followed safety rules and kept workspace orderly to support smooth operations.
• Collaborated daily with team members to meet targets and maintain cleanliness and organization.
• Managed small internal documents or lists and used computer tools for coordination and tracking.

Food production plant, Abidjan — Production Operator
Abidjan, Côte d’Ivoire — May 2020 to December 2022

• Operated production line meeting daily quotas and adhering to quality, hygiene, and safety standards.
• Performed regular checks and contributed to ongoing procedural improvements.
• Worked closely with teammates, showing flexibility and respect for written and verbal instructions.
• Organized and filed materials or documentation connected to procedures, reflecting careful record‑keeping.

High School Diploma
Collège Pierre Charle, Abidjan — 2013 to 2017

• Availability: Saturdays and evenings as required; ready to follow designated work schedule.
• Mobility: based in Toronto; able to commute to the workplace.
• References: available upon request, ideally former supervisors or volunteer coordinators.