Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Idiomas
Personalizado
Cronología
Generic

Adela Casanova Gutierrez

Resumen profesional


Persona versátil y capaz de simultanear varias tareas. Con amplia experiencia en entornos laborales en los que se valora el compromiso y la capacidad de trabajar en equipo. Me caracterizo por mi dinamismo, proactividad y entusiasmo. Poseo buenos conocimientos digitales. Busco desarrollarme profesionalmente.

Datos destacados

2026
2026
years of professional experience

Experiencia

Agente comercial

Zurich Chile
Talca, Maule
12.2024 - 04.2025
  • Desarrollo de estrategias de ventas para ampliar la cartera de clientes.
  • Gestión de las relaciones con clientes clave y mantenimiento de cuentas
  • Cierre de ventas y negociación de contratos.
  • Análisis de mercado para identificar oportunidades de negocio.
  • Seguimiento posventa para garantizar la satisfacción del cliente.
  • Colaboración con los equipos de marketing para promocionar productos.
  • Información y asesoramiento técnico sobre los productos y servicios de la empresa.
  • Cierre de ventas y seguimiento posventa para medir la satisfacción del cliente.

Asesor comercial

Fundación adultos mayores de Chile
  • Creation and evaluation of reports such as FECU Social
  • Creation and analysis of balance sheets and income statements
  • Proposals and evaluation of new donation-oriented systems

Customer Service Representative

Apex America
  • Customer service support
  • Experience in sales and product promotion, achieving increased sales targets
  • Ensuring customer satisfaction in post-service surveys, achieving high approval ratings
  • Collaboration with the logistics department to ensure timely product delivery
  • Participation in continuous training programs to improve communication and customer service skills
  • Training in CRM systems management for customer tracking and issue resolution

Community Manager

Autonomous Metropolitan University (UAM)
  • Participation in the MYPYME VS COVID program representing the University of Valparaíso

Vice President of CEE

University of Valparaíso
  • Vice President of the Student Council, University of Valparaíso, 2021-2022
  • Focused on communication, teamwork, and responsibility regarding student well-being

Teaching Assistant

University of Valparaíso
  • Teaching Assistant for Financial Accounting, 2021

Welfare Delegate

University of Valparaíso
  • Welfare Delegate, Student Council, University of Valparaíso, 2020-2021

Administrative Assistant

AMS Family S.A
  • Contract creation
  • AFP reports
  • Delivery of pay slips
  • Database management with daily production information

Formación

Diploma - Financial Analysis

Pontifical Catholic University of Chile

Bachelor's Degree - Commercial Engineering

University of Valparaíso

Completed two years - Law

Andrés Bello University

Enfatiza tus habilidades clave

  • Microsoft Office
  • Adobe Photoshop
  • Stata
  • MailChimp
  • Canva
  • Power BI
  • Puntualidad y responsabilidad
  • Empatía
  • Habilidad para aprender
  • Trabajo en equipo

Idiomas

English

Personalizado

  • Angelica Ubilla Salinas, Apex America Supervisor, +56965566792
  • Tamara Morales, Apex America Training, +56971763794
  • Valentina Acuña, CEE President 2020, +34611707196
  • Juan Egaña, Head of Commercial Engineering Program, Santiago, juan.egaña@uv.cl
  • Manuel Rebolledo, Major Partner, Ayen Clinic, +56994202974

Cronología

Agente comercial

Zurich Chile
12.2024 - 04.2025

Customer Service Representative

Apex America

Community Manager

Autonomous Metropolitan University (UAM)

Vice President of CEE

University of Valparaíso

Teaching Assistant

University of Valparaíso

Welfare Delegate

University of Valparaíso

Administrative Assistant

AMS Family S.A

Bachelor's Degree - Commercial Engineering

University of Valparaíso

Completed two years - Law

Andrés Bello University

Asesor comercial

Fundación adultos mayores de Chile

Diploma - Financial Analysis

Pontifical Catholic University of Chile

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Adela Casanova Gutierrez