Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Ademir David Monardes Contreras

Antofagasta

Summary

Accomplished Operations Manager with a proven track record at Ultraport, enhancing operational efficiency and team leadership. Expert in logistics and container inventory management, I've driven significant improvements in productivity and cost reduction. Skilled in fostering cross-functional collaboration and making strategic decisions to achieve and surpass business goals.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

13
13
years of professional experience

Work History

Manager of Operations

Ultraport
02.2016 - Current
  • Tracked and reported both individual and department productivity, quality and staffing levels and reported progress and concerns.
  • Made sound financial decisions in regards to waste, exceptions and junk outs related to local profit and loss.
  • Initiated new program tracking and compliance with existing SOPs.
  • Coached, developed and trained current team members to reach business metrics.
  • Researched new tools and developed new SOPs to continue growth.
  • Maintained accurate records of inventory levels, shipments, deliveries, and other essential documentation for the depot's operation.
  • Improved energy efficiency at the depot by implementing cost-saving measures such as lighting upgrades or equipment optimizations.
  • Established clear expectations for personnel performance by setting achievable targets aligned with organizational objectives.
  • Managed logistics processes, including shipment scheduling, route optimization, and transportation coordination for maximum efficiency.
  • Ensured compliance with company policies, safety regulations, and industry best practices.

Operations Officer

Ultraport
06.2013 - 02.2016
  • Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
  • Optimized business processes to foster operational efficiency.

Salesperson

Bata
10.2011 - 05.2013
  • Worked to build relationships with customers and built potential for additional sales.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.

Education

High School Diploma -

Domingo Herrera Rivera
Antofagasta, Chile
05.2001 -

Skills

Logistics Management

Software

Advanced Office Suite knowlege

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Timeline

Manager of Operations

Ultraport
02.2016 - Current

Operations Officer

Ultraport
06.2013 - 02.2016

Salesperson

Bata
10.2011 - 05.2013

High School Diploma -

Domingo Herrera Rivera
05.2001 -

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Ademir David Monardes Contreras