Summary
Overview
Work History
Education
Skills
Websites
Academicformation
Software
Languages
Interests
Accomplishments
Work Availability
Work Preference
Timeline
Generic

Alberto Hurtado

Electronic Engineer With Telecomunication Expertice
Santiago

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

17
17
years of professional experience

Work History

TAM Director

Sovos
2 2024 - Current
  • Drive TAM operations Across LATAM&EMEA increasing the team presence and customer numbers.
  • Maintained consistent communication with senior leadership regarding Customer progress, challenges faced, and proposed solutions for any roadblocks encountered.
  • Resolved conflicts proactively among team members, maintaining a harmonious working environment conducive to productivity.

TAM Manager/Supervisor

Sovos
6 2022 - 2 2024
  • Increase area revenue on 10% target annually while managing team base in LATAM&EMEA
  • Increased market share with strategic business development efforts, expanding into untapped markets and services.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

TAM

Sovos
1 2021 - 6 2022
  • Provide guidance and support to customers on current escalations, incidents, and internal follow-up.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Solution Consultant

Sovos
06.2018 - 01.2021
  • Guide and implement customer integrations with Sovos software.
  • Managed complex projects from inception to completion, ensuring timely delivery and meeting all client requirements.

QA Eng/Design Manager

Claro Chile
04.2015 - 06.2018
  • Provide optimization plan for all Claros networks improving performance
  • Lead the design team to improve coverage and decrease costs.
  • Developed innovative design strategies to address client needs, incorporating user feedback and market research.

Project Manager

Solomon Corp.
01.2015 - 04.2015
  • Manage the last installation team with the Entel account.

Performance Engineer

Nextel Chile
06.2013 - 10.2014
  • Create reports, deliverables, and documentation to drive the organization's performance using SQL.
  • Applied innovative approaches to simulate anticipated workloads for accurate capacity planning evaluations.

RF/RAN Manager

NSN Chile
06.2011 - 06.2013
  • Manage the optimization and integration team providing a plan for new network integrations in Chile.
  • Coordinated with RAN department to upgrade technology infrastructure, enhancing operational efficiency and data security.

RF engineer/Manager

Huawei Chile
06.2007 - 06.2011
  • Perform network optimization, review plans, and guide customers in their integrations
  • Manage the teams for the Telefonica account across all products provided by Huawei.
  • Optimized RF network performance by conducting detailed analysis and implementing effective solutions.
  • Boosted system efficiency by streamlining processes for RF optimization and drive-testing activities.

Education

Master of Science - Engineering Technology

Universidad Mayor
Santiago, Chile
05.2001 -

Skills

Management

Academicformation

  • Ingeniero Civil Electrónico con especialización en Telecomunicaciones, Universidad Mayor, 2007, Graduated
  • Digital Marketing, IAB Spain, 2015, Completed
  • Other Formation, Saint George College, 2000, Graduated

Software

Office

Salesforce

SQL

Windows

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Interests

Hiking

Camping

VR gamming

Accomplishments

  • Used Microsoft Excel to develop the Pricing and customer evaluation tool to sell the TAM service.
  • Documented and resolved the integration issue with AWS which led to an overall decrease of 10% of rejections on document generation for our largest customer.
  • Achieved Customer integration by developing a special tool for them and completing the project implementation in a 60% time reduction in the implementation with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Important To Me

Career advancementWork-life balancePaid time offWork from home option401k matchHealthcare benefitsPaid sick leave4-day work weekStock Options / Equity / Profit SharingPersonal development programsTeam Building / Company Retreats

Timeline

Solution Consultant

Sovos
06.2018 - 01.2021

QA Eng/Design Manager

Claro Chile
04.2015 - 06.2018

Project Manager

Solomon Corp.
01.2015 - 04.2015

Performance Engineer

Nextel Chile
06.2013 - 10.2014

RF/RAN Manager

NSN Chile
06.2011 - 06.2013

RF engineer/Manager

Huawei Chile
06.2007 - 06.2011

Master of Science - Engineering Technology

Universidad Mayor
05.2001 -

TAM Director

Sovos
2 2024 - Current

TAM Manager/Supervisor

Sovos
6 2022 - 2 2024

TAM

Sovos
1 2021 - 6 2022
Alberto HurtadoElectronic Engineer With Telecomunication Expertice