Alessandra Sofia Tirrito

I worked at a telephone shop in central Galway called "Fone City" thanks to an Erasmus+ project, during which I acquired many language, work and social skills, which are crucial in the world of communication and marketing.

My duties included receiving customer requests, serving them to understand their needs, replacing broken phone screens or repairing batteries, selling electronic devices such as portable chargers, universal adapters, headphones, managing an Instagram page to advertise products thanks to publishing edited videos, but I also committed to keeping the shop tidy and clean.

This fantastic experience of only two months has helped me to improve my knowledge of the English language and to learn a much more technical and specific vocabulary, to relate to clients by always putting their needs first and to grow from a personal point of view.