Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alison Roxana Esthefania Bonilla Alcaino

Antofagasta,AN

Summary

Dynamic and dedicated bartender with exceptional customer service skills, honed at Casino Enjoy. Known for creating a welcoming atmosphere and increasing repeat clientele through personalized service. Proficient in liquor and food service, with a strong focus on cleanliness and compliance with health standards, ensuring an outstanding guest experience.

Overview

8
8
years of professional experience

Work History

Camarera

Pub Blind Bar
05.2024 - 12.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Bartender Y Camarera

Restaurant Sandokan
01.2022 - 03.2024
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.

Bartender

Casino Enjoy
01.2018 - 01.2020
  • Managed high customer volumes during special events, nights, and weekends.
  • Facilitated bar readiness for each shift by effectively executing opening and closing protocols in accordance with established procedures.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

Education

High School Diploma -

Esane Del Norte
Antofagasta, Chile
12-2015

Skills

  • Exceptional customer service
  • Cash handling
  • Memory retention
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Supply restocking
  • Quality control
  • Foreign language proficiency
  • Liquor, wine, and food service
  • Table setting arrangements
  • Warm and friendly
  • Multitasking
  • High energy and stamina

Languages

English
Intermediate (B1)

Timeline

Camarera

Pub Blind Bar
05.2024 - 12.2025

Bartender Y Camarera

Restaurant Sandokan
01.2022 - 03.2024

Bartender

Casino Enjoy
01.2018 - 01.2020

High School Diploma -

Esane Del Norte

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Alison Roxana Esthefania Bonilla Alcaino