Amit Kumar
Dehra Dun Cantonment
Summary
Directed front-of-house operations while utilizing wine knowledge to enhance service quality and meet diverse guest needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Wine Steward
Viking Cruise
Istanbul
10.2025 - Current
- Curated extensive wine list to enhance guest experience and satisfaction.
- Trained staff on wine pairings and service techniques to elevate dining experience.
- Conducted regular inventory assessments to maintain optimal stock levels and minimize waste.
- Developed and implemented wine tasting events to engage guests and promote offerings.
- Mentored junior staff on industry standards and best practices in wine service and knowledge.
- Set up wine tastings to bring in business and promote special offerings.
- Provided exceptional customer service by promptly addressing any concerns or issues related to wine selections or service quality.
Sommelier
Celebrity cruises
Miami
04.2018 - 10.2024
- Wine Selection- Create wine lists that complement the food and cater to the tastes of the customers.
- Wine management- Manage the wine cellar including inventory, purchasing.
- Wine service- Advise customers on food and wine pairings and recommend wines based on the customers preferences.
- Train waitstaff on wine
- Sales- Upsell to customers during the meals or wine tasting.
Team Leader
Celebrity cruises
Miami
05.2016 - 04.2018
- Lead the front of house staff during shifts, ensuring a high level of service and guest satisfaction.
- Set an example of professionalism, courtesy, and efficiency for the team.
- Communicate any menu updates or specials to the team and guest.
- Handling guest billing, payments, and cash handling procedures.
Junior Captain
One and Only Royal Mirage
Dubai
12.2013 - 03.2016
- Greeting and welcoming guests, assisting with table reservations, and ensuring the guest are served on time.
- Working with fellow staff and managers to ensure the restaurant achieves its full potential.
- Present Final bill to guest and process payment.
- Conducts monthly inventory checks on all operating equipment.
Hotel Operation Trainee
Rain Tree Hotels
Chennai
06.2012 - 11.2013
- Preparing tables and clearing tables when necessary.
- Providing friendly, prompt, and professional service to customers.
- Taking order and processing them correctly.
Education
B.sc - hospitality
Oriental school of hotel management
Kerala04.2012
Skills
Wine Selection
Sales Upselling
Customer Service
Inventory Management
Guest Relations
Certification
WSET 3 (Wines)
Languages
English
Hindi
Timeline
Wine Steward
Viking Cruise
10.2025 - Current
Sommelier
Celebrity cruises
04.2018 - 10.2024
Team Leader
Celebrity cruises
05.2016 - 04.2018
Junior Captain
One and Only Royal Mirage
12.2013 - 03.2016
Hotel Operation Trainee
Rain Tree Hotels
06.2012 - 11.2013
B.sc - hospitality
Oriental school of hotel management