Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Andres Lefever

Senior Domino & Notes Support Engineer
Arica

Summary

Senior Support Engineer with 25-year experience remotely supporting 54 servers and 13K users. Expert knowledge of Domino & Notes. Proven skills to diagnose and deploy solutions. Believe better solutions are always possible.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Senior IT Consultant

Independent
Arica
11.2018 - Current
    • Support and administration consultant for Security, Domino, BEA, and Windows Platforms.
    • Designed, developed, implemented and support ERP on Domino and Office 365.
    • Currently working on adding workflow capabilities and transforming to app

Innovation and New Technologies Manager

Ferreterias Iberia Ltda.
Arica
09.2018 - 03.2022
  • Designed and implemented price tagging system increasing accuracy by 95% and reducing time by 60%.
  • Designed and upgraded infrastructure improving efficiency by 15%.
  • Supported ERP issues reducing calls by 50% by quickly learning new technology and software applications.

Lead Domino Administrator & Critical Team Leader

DyDeCom Ltda.
Santiago
05.2006 - 08.2018
  • Lead Domino Administrator and Help Desk, with 13K+ users and 50+ servers. Achieved uptimes over 99,9%.
  • Led critical expert team from Microsoft, HP, IBM and BCI. Diagnosed communications failure with no previous expertise.
  • Only authorized VIP Support for Board´s Chairman, Board members, and all Chief Officers.

Education

Configuring And Managing Microsoft Sharepoint 2010 -

Microsoft
Santiago, Chile
03.2011 - 2011.07

IBM Certified System Administrator 6.5, IBM -

IBM
Santiago, Chile
01.2004 - 2004.08

Bachelor of Science - Computer Science

I.T.E.S.M.
Monterrey, Mexico
08.1988 - 12.1992

Skills

Domino Performance Tuning

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Hobbies

Play strategy games. Teaches my mind other approaches in my quest for perfect results.

Timeline

Senior IT Consultant

Independent
11.2018 - Current

Innovation and New Technologies Manager

Ferreterias Iberia Ltda.
09.2018 - 03.2022

Configuring And Managing Microsoft Sharepoint 2010 -

Microsoft
03.2011 - 2011.07

Lead Domino Administrator & Critical Team Leader

DyDeCom Ltda.
05.2006 - 08.2018

IBM Certified System Administrator 6.5, IBM -

IBM
01.2004 - 2004.08

Bachelor of Science - Computer Science

I.T.E.S.M.
08.1988 - 12.1992

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Andres LefeverSenior Domino & Notes Support Engineer