Andres Lefever
Senior Domino & Notes Support Engineer
Arica
Summary
Senior Support Engineer with 25-year experience remotely supporting 54 servers and 13K users. Expert knowledge of Domino & Notes. Proven skills to diagnose and deploy solutions. Believe better solutions are always possible.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Senior IT Consultant
Independent
Arica
11.2018 - Current
- Support and administration consultant for Security, Domino, BEA, and Windows Platforms.
- Designed, developed, implemented and support ERP on Domino and Office 365.
- Currently working on adding workflow capabilities and transforming to app
Innovation and New Technologies Manager
Ferreterias Iberia Ltda.
Arica
09.2018 - 03.2022
- Designed and implemented price tagging system increasing accuracy by 95% and reducing time by 60%.
- Designed and upgraded infrastructure improving efficiency by 15%.
- Supported ERP issues reducing calls by 50% by quickly learning new technology and software applications.
Lead Domino Administrator & Critical Team Leader
DyDeCom Ltda.
Santiago
05.2006 - 08.2018
- Lead Domino Administrator and Help Desk, with 13K+ users and 50+ servers. Achieved uptimes over 99,9%.
- Led critical expert team from Microsoft, HP, IBM and BCI. Diagnosed communications failure with no previous expertise.
- Only authorized VIP Support for Board´s Chairman, Board members, and all Chief Officers.
Education
Configuring And Managing Microsoft Sharepoint 2010 -
Microsoft
Santiago, Chile 03.2011 - 07.2011
IBM Certified System Administrator 6.5, IBM -
IBM
Santiago, Chile 01.2004 - 08.2004
Bachelor of Science - Computer Science
I.T.E.S.M.
Monterrey, Mexico 08.1988 - 12.1992
Skills
Domino Performance Tuning
Technical issues support and analysis
Support Engineering experience
Hardware knowledge
Windows server senior expertise
OS & Domino/Notes upgrades
Maintenance and Repair
LotusScript Software Proficiency
Solution deployment
Hobbies
Play strategy games. Teaches my mind other approaches in my quest for perfect results.
Timeline
Senior IT Consultant
Independent
11.2018 - Current
Innovation and New Technologies Manager
Ferreterias Iberia Ltda.
09.2018 - 03.2022
Configuring And Managing Microsoft Sharepoint 2010 -
Microsoft
03.2011 - 07.2011
Lead Domino Administrator & Critical Team Leader
DyDeCom Ltda.
05.2006 - 08.2018
IBM Certified System Administrator 6.5, IBM -
IBM
01.2004 - 08.2004
Bachelor of Science - Computer Science
I.T.E.S.M.
08.1988 - 12.1992