Hi, I’m
Andres Rodriguez
Telecommunications Engineer
Santiago
Summary
Accomplished Sales Professional with 10 years of experience in the IT and telecommunications sectors, proficient in both English and Spanish. Expert in driving strategic sales initiatives, advancing cloud solution adoption, and managing high-value client relationships. Recognized for strong C-Level engagement capabilities, adept at formulating and executing effective sales strategies, and leading teams to exceed sales targets and performance metrics. Dedicated to leveraging advanced technology to enhance business operations and committed to delivering exceptional professional services.
Overview
10
years of professional experience
Work History
Dell EMC
Key Accounts Inside Sales Representative
03.2022 - Current
Job overview
- Key Account Leadership: Led the management of Dell's largest revenue portfolio in Chile, directly overseeing strategic relationships with major clients including top telecommunications companies (Claro, Telefonica, Entel Chile, WOM, Sonda and GTD), the second-largest mining company (BHP), the leading retailer (Cencosud), and the foremost healthcare provider (Clínica Alemana).
- Strategic Business Development: Enhanced B2B reseller channels through partnerships with key integrators, securing a high-impact deal to sell Dell’s CSG portfolio, generating $7M over three years.
- Executive Engagement: Engaged regularly with C-Level executives across the telecom sector to negotiate and deliver Workspace-related services, including VMware deployments and comprehensive desk service solutions.
- Comprehensive Sales Management: Authored and managed all Request for Proposals (RFPs), demonstrating fluency in both English and Spanish, and spearheaded pre-sales presentations and discussions.
- Advanced Tool Utilization: Expertly utilized Salesforce CRM and AI sales tools to optimize account management and drive strategic sales initiatives.
Dell EMC
Inside Sales Representative
03.2020 - 03.2022
Job overview
- Strategic Sector Leadership: Managed and significantly expanded Dell's technology portfolio across private and public sectors in Bolivia and Chile, focusing on education and telecommunications. Achieved over 140% growth in the customer base by introducing cutting-edge workspace collaboration solutions tailored to new pandemic-driven educational dynamics.
- Sales Excellence in Education Technology: Exceeded sales targets by achieving over 200% of planned goals during the last two fiscal halves of 2021 and 2022, through strategic sales of comprehensive solutions to universities adapting to remote learning and collaboration needs.
- Innovative Solutions for Remote Education: Led the successful pitch and sale of a $2M RFP to a prominent private educational institution, providing commercial laptops and collaboration tools to support distance learning during the pandemic.
- Strategic Educational Initiatives: Developed and implemented targeted strategies to enhance Dell’s engagement with educational institutions, significantly boosting technology adoption in remote learning environments. Through these initiatives, I facilitated seamless transitions to digital classrooms, which was crucial during the pandemic. Additionally, I completed multiple internal courses at Dell that equipped me with advanced knowledge and skills in educational technology sales, further enhancing my ability to drive impactful educational solutions.
- Cross-Functional Collaboration: Leveraged deep operational insights and political acumen within Dell to facilitate consensus across finance and other departments, ensuring the successful alignment and execution of complex projects in the education and telecommunications sectors.
IQSTEL-Swisslink Carrier AG
Carrier Relations Manager KAM
09.2018 - 03.2020
Job overview
- C-Level Strategic Engagement: Spearheaded B2B sales strategies and fostered high-value relationships with C-level executives across Latam and Europe, significantly enhancing business growth and client retention in the VOIP software solutions sector.
- Global Sales Achievement: Led wholesale business initiatives, securing over $2M in revenue with a substantial 10% ROI, while managing robust profit margins and key account developments.
- Retail Project Leadership: Orchestrated a targeted retail project that successfully integrated 10 new interconnections across LATAM, the Middle East, and Europe, boosting retail sales by 238% monthly.
- Strategic Market Expansion: Implemented innovative business strategies with major telecommunications operators in Europe and Asia, such as China Mobile and Telekom Romania, achieving a 66% sales increase in the first month of deployment.
Lexico Telecom LTD
Account Manager
09.2015 - 04.2018
Job overview
- International Engagement and Networking: Actively participated in key telecom carrier events across Argentina, US, UK, France, and Spain, leveraging business travel to foster multicultural interactions and network building. Cultivated substantial business relationships with diverse nationalities and industry leaders.
- Leadership in LATAM Sales: Led the LATAM sales team, enhancing client relations and expanding the customer base. Successfully developed new business opportunities and connections with major operators such as Antel, Movistar, and British Telecom, contributing to a notable achievement of sales quotas.
- Significant Growth in Customer Base: Achieved a 210% increase in KPIs for 30 existing accounts and expanded the customer portfolio by adding 30 new customers including high-profile operators like Vodafone, Verizon, and Deutsche Telekom. This expansion significantly broadened the company’s global reach and business cases with top national operators.
- Strategic Business Development: Implemented a comprehensive business strategy for LATAM that consistently increased sales over three years, growing from an initial $25,000 to $600,000 annually.
- Team Management: Oversaw a diverse team responsible for technical, billing, and sales operations in the Barcelona branch, enhancing team synergy and operational efficiency across LATAM and Europe.
IQSTEL - Etelix Group
Senior Commercial Analyst
03.2015 - 09.2015
Job overview
- Regional Sales Enhancement: Developed targeted sales lists for managers across Europe, America, MENA, and Asia, identifying key business opportunities that led to revenue increases between 40% and 160% in both wholesale and retail sectors.
- Customer Relationship and KPI Improvement: Led the follow-up on new customer opportunities and optimized the portfolio of previously unattended customers. This strategic focus resulted in a 250% average increase in KPIs across 20 key accounts, significantly expanding business reach and uncovering valuable opportunities.
IQSTEL - Etelix Group
NOC Engineer
07.2014 - 03.2015
Job overview
- System Automation: Automated the customer trouble ticket center, enhancing system efficiency by 20% in addressing common failures, thereby improving overall customer satisfaction.
- Operational Efficiency in Key Accounts: Focused on the operational management of newly implemented monitoring tools for key accounts, which reduced response times to failures by approximately 30%, significantly optimizing operational workflows.
Education
Universidad Fermin ToroVenezuela
Bachelor of Science from Telecommunications
05.2001
Skills
Contacs
Rodolfo Perez
HP - Workforce Solutions Category Manager
https://www.linkedin.com/in/rodolfo-perez-34955743/
Kurt Nienhusser
Account Executive 4- Dell EMC
https://www.linkedin.com/in/kurt-nienhusser-54102b4/
Timeline
Key Accounts Inside Sales Representative
Dell EMC
03.2022 - Current
Inside Sales Representative
Dell EMC
03.2020 - 03.2022
Carrier Relations Manager KAM
IQSTEL-Swisslink Carrier AG
09.2018 - 03.2020
Account Manager
Lexico Telecom LTD
09.2015 - 04.2018
Senior Commercial Analyst
IQSTEL - Etelix Group
03.2015 - 09.2015
NOC Engineer
IQSTEL - Etelix Group
07.2014 - 03.2015
Universidad Fermin Toro
Bachelor of Science from Telecommunications
05.2001
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