Anmol Singh
Brampton
Summary
Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Parts Technician
Brandt peterbilt
Mississauga
11.2021 - Current
- worked on cummins, paccar, caterpillar engine
- proficient in using ecat or eportal
- Processed returns promptly, issuing credits or replacements as needed.
- Cleaned work area regularly to ensure a safe working environment.
- Provided technical advice to customers regarding installation and use of parts.
- Received and processed orders from customers, including verifying part numbers and pricing information.
- Performed minor repairs on parts to ensure proper functioning.
- Communicated effectively with colleagues in other departments to coordinate timely order fulfillment.
- Contacted satisfied customers to offer additional services.
- Located and labeled parts to maintain organized inventory of stock.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Taught and trained new sales personnel on customer service and sales techniques.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Monitored inventory levels and placed orders as needed to maintain adequate supplies of parts on hand.
- Operated forklifts safely while moving heavy materials around the warehouse.
- Conducted regular physical counts of all stocked items to verify accuracy against system records.
- Verified that incoming shipments were complete and undamaged before signing off on delivery documents.
- Developed strong relationships with customers by providing exceptional customer service.
- Provided accurate estimates of repair costs and parts prices to customers via PSSM.
- Took special orders over the telephone, generating additional revenue every month by offering new promotions.
- Cut keys for customers using a key-cutting machine.
- 100% with ePortal training.
- Attended training sessions related to new products or services offered by the company.
- Inspected returned items for damage prior to restocking them on shelves.
Parts Technician
KENWORTH
Mississauga
02.2021 - 10.2021
- Utilized the Cummins, PACCAR, and Caterpillar program for locating parts.
- Knowledgeable on Meritor, Dana, Hendrickson axles.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Inspected and tested parts for defects, ensuring compliance with quality standards.
- Assisted with loading and unloading trucks as required by workloads.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Located and labeled parts to maintain organized inventory of stock.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Educated customers on products and services offered by the company, such as Paccar loyalty programs and new upcoming promotions.
- Used karmak to make invoices and quotes and for various purposes
- Provided customers with technical advice regarding parts information and availability.
Parts Man/Warehouse Shipper
PREVOST
MISSISSAUGA
02.2019 - 01.2021
- Assisted customers with locating desired parts in the warehouse.
- Delivered requested parts from the warehouse to customer's vehicles.
- Loaded and unloaded parts from delivery trucks into designated areas of the warehouse.
- Maintained accurate inventory records for all parts stocked in the warehouse.
- Maintained accurate inventory records and tracked parts orders.
- Communicated with vendors to obtain pricing information and delivery dates for requested items.
- Received, counted, and verified incoming shipments against purchase orders.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Received, examined and reshelved returned parts.
- Maintained cleanliness standards throughout the warehouse area.
- Used Karmak system to locate parts.
- Received and processed customer orders for spare parts.
- Developed relationships with vendors to negotiate the best prices on parts.
Education
Bachelor of Computer Applications -
Humber College
Etobicoke11-2014
Skills
- Multitasking
- Problem-Solving
- Active Listening
- Problem-solving abilities
- Professionalism
- Continuous Improvement
- Adaptability and Flexibility
- Decision-Making
- Customer Service
- Reliability
- Complaint Handling
- Attention to Detail
- super fast in running
- Self Motivation
- Analytical Skills
- able to lift 130lb
Languages
Punjabi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Certification
- G LICENSE
- FORKLIFT LICENSE FOR A COUNTER BALANCE, REACH. WALKIE. DOCK STOCKER, ORDER PICKER
- WHMIS TRAINING
References
References available upon request.
Timeline
Parts Technician
Brandt peterbilt
11.2021 - Current
Parts Technician
KENWORTH
02.2021 - 10.2021
Parts Man/Warehouse Shipper
PREVOST
02.2019 - 01.2021
Bachelor of Computer Applications -
Humber College
- G LICENSE
- FORKLIFT LICENSE FOR A COUNTER BALANCE, REACH. WALKIE. DOCK STOCKER, ORDER PICKER
- WHMIS TRAINING
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