Antonia Santander Vergara
Santiago
Summary
Adept at fostering client relationships and boosting sales, I leveraged my bilingual fluency at Adidas to enhance customer satisfaction and drive revenue growth. My expertise in document translation and cultural understanding, backed by a C2 English proficiency certificate by Cambridge University, significantly contributed to smoother international negotiations at Centro Publicitario SPA.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Manager
Adidas
05.2023 - Current
- Built relationships with customers to encourage repeat business, both in English and Spanish
- Managed returns, exchanges and refunds in accordance with store policy.
- Translated documents between English and Spanish
- Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services.
- Increased sales revenue by developing and implementing effective sales strategies.
Translator and Interpreter
Centro Publicitario SPA
01.2022 - 04.2023
- Translated documents between Spanish and English.
- Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
- Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
- Provided verbal summaries of non-Spanish documents for immediate use.
Education
Bachelor of Social Science - Clinical Psychology
Universidad De Santiago De Chile
Santiago, Chile02.2022
High School Diploma -
Amanda Labarca High School
Santiago, Chile12.2018
Skills
- C2 English proficiency Cambridge University certification (2024)
- Strong vocabulary skills
- Fluent Bilingualism (English and Spanish)
- Document Translation
- Transcribing
- Cultural understanding
Certification
C2 English Proficiency certificate, Cambridge University (2024)
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Manager
Adidas
05.2023 - Current
Translator and Interpreter
Centro Publicitario SPA
01.2022 - 04.2023
Bachelor of Social Science - Clinical Psychology
Universidad De Santiago De Chile
High School Diploma -
Amanda Labarca High School
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