Sales expertise
Belén Millaray Llancapi Concha
Técnico De Nivel Medio En Servicios De Turismo
Curarrehue
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Salesperson
Patagonia Club Spa
05.2022 - Current
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Engaged in friendly conversation with customer to better uncover individual needs.
Restaurant Waiter
Eugenio Benavente Hormazabal
01.2022 - 02.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Receptionist
Termas Pucón Indomito
07.2019 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Liceo Bicentenario Hotelería Y Turismo
Pucon, Chile 05.2001 -
Skills
Microsoft applications proficiency
Reliable and punctual
Adapt to diverse groups
Persuasion techniques
Positive and professional
Problem-solving abilities
Timeline
Salesperson
Patagonia Club Spa
05.2022 - Current
Restaurant Waiter
Eugenio Benavente Hormazabal
01.2022 - 02.2022
Receptionist
Termas Pucón Indomito
07.2019 - 04.2021
High School Diploma -
Liceo Bicentenario Hotelería Y Turismo
05.2001 -
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