Brenda Solorzano
Modesto
Summary
Reliable Desired Position with proven background in managing front desk operations and delivering excellent customer service. Successfully facilitated smooth office workflows by coordinating appointments and handling inquiries efficiently. Demonstrated strong communication and organizational skills in daily tasks.
Overview
2026
2026
years of professional experience
Work History
Office Receptionist
Collision Auto Care
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Assisted patients with insurance inquiries, ensuring clear communication of coverage details.
- Maintained accurate patient records using dental practice management software.
- Handled incoming calls and directed them to appropriate team members efficiently.
- Collaborated with dental staff to ensure seamless patient experiences during visits.
- Processed patient payments and managed billing inquiries effectively to enhance service quality.
- Coordinated follow-up appointments, ensuring patients received timely care reminders.
- Supported front desk operations, contributing to a welcoming environment for families and children.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Dental Receptionist
Children's Choice Dental Care
03.2025 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Assisted patients with insurance inquiries, ensuring clear communication of coverage details.
- Maintained accurate patient records using dental practice management software.
- Handled incoming calls and directed them to appropriate team members efficiently.
- Collaborated with dental staff to ensure seamless patient experiences during visits.
- Processed patient payments and managed billing inquiries effectively to enhance service quality.
- Coordinated follow-up appointments, ensuring patients received timely care reminders.
- Supported front desk operations, contributing to a welcoming environment for families and children.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
Education
High School Diploma -
Robert Elliott Alternative
ModestoSkills
- Maintaining office supplies
- Filing systems
- Appointment scheduling
- Typing speed
- Organization skills
- Telephone skills
- Time management
- Front desk operations
- Verbal and written communication
- Office administration
- Phone etiquette
- Scheduling appointments
- Office management
- Documentation and reporting
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Dental Receptionist
Children's Choice Dental Care
03.2025 - Current
Office Receptionist
Collision Auto Care
High School Diploma -
Robert Elliott Alternative