Bruno Salinas
Valparaiso
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
CasaMatta Dino
08.2023 - 11.2023
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Waiter
Mermedo Hermanos Restaurant
06.2022 - 09.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Informed customers about daily and seasonal specials.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Dishwasher
Mermedo Hermanos Restaurant
11.2021 - 04.2022
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Education
Specialist in Psychology - Psychology
Universidad Andrés Bello
Viña Del Mar12.2019
Skills
- Food Inspection
- Ordering Cleaning Supplies
- Sorting and Washing Laundry
- Window Cleaning
- Customer service
- Food Safety Understanding
- Safe Food Handling
- Guest Relations
- Positive attitude
- Excellent communication
- Strong multitasking
- Cleaning and Sanitizing
- Team Player
- Dusting Furniture
- Vacuuming and Sweeping
- Vacuuming and sweeping
- Ordering cleaning supplies
- Sorting and washing laundry
Languages
English
Intermediate (B1)
German
Elementary (A2)
Spanish
Bilingual or Proficient (C2)
Timeline
Housekeeping Room Attendant
CasaMatta Dino
08.2023 - 11.2023
Waiter
Mermedo Hermanos Restaurant
06.2022 - 09.2022
Dishwasher
Mermedo Hermanos Restaurant
11.2021 - 04.2022
Specialist in Psychology - Psychology
Universidad Andrés Bello
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