Dedicated professional with expertise in customer relationship management and work-flow techniques. Proven track record of enhancing customer satisfaction through effective problem-solving and meticulous attention to detail. Experienced in coordinating custom projects and managing inventory to improve service quality and client satisfaction.
Overview
3
3
years of professional experience
Work History
Professional Glazer and Customer Service
Seagrove Glass
Santa Rosa Beach, Florida
12.2025 - Current
Coordinated with clients on custom orders for special projects, ensuring accurate measurements and designs were met.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Operated glazing tools to apply finishes on glass products.
Collaborated with team members to ensure efficient production flow.
Documented daily activities and maintained inventory of supplies used.
Safely transported heavy items, ensuring proper handling and placement. such as large sheets of glass and window frames onto workbenches safely.
Read and interpreted project blueprints and construction plans to inform accurate and complete installations.
Cultivated positive work environment by managing relationships with vendors, clients, and coworkers, enhancing service quality.
Conferred with clients to clarify project requirements and provided accurate details, delivering updates throughout execution.
Server
Gallion's Fine Dining Restaurant
Rosemary Beach, Florida
09.2023 - Current
Delivered exceptional customer service, ensuring memorable dining experiences in a fine dining environment.
Articulated menu items and specials to elevate guest satisfaction and engagement.
Showcased enthusiasm and in-depth knowledge of restaurant's menu and products to assist guests effectively.
Handled customer inquiries and resolved issues promptly and professionally.
Processed customer orders accurately using point-of-sale systems.
Collaborated with kitchen staff to coordinate meal preparations.
Education
Some College (No Degree) - Aerospace Engineering
Auburn University
Auburn, AL
Some College (No Degree) - Architecture Design And Construction Technologies
Gulf Coast State College
Panama City, FL
Skills
Glass installation and glazing techniques
Supply chain coordination
Customer relationship management
Quality assurance and control
Team collaboration
Problem solving
Attention to detail
Client engagement
Time management and organization
Strong work ethic
Timeline
Professional Glazer and Customer Service
Seagrove Glass
12.2025 - Current
Server
Gallion's Fine Dining Restaurant
09.2023 - Current
Some College (No Degree) - Aerospace Engineering
Auburn University
Some College (No Degree) - Architecture Design And Construction Technologies