Camila Sandoval Leiva

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

• Call center customer service — Proficient July 2023 Demonstrating customer service skills in a call center setting Full results: Proficient
• Work style: Reliability — Proficient May 2023 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
• Customer service — Proficient July 2024 Identifying and resolving common customer issues Full results: Proficient
• Attention to detail — Proficient August 2024 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
• Customer focus & orientation — Proficient May 2023 Responding to customer situations with sensitivity Full results: Proficient
• Retail customer service — Proficient July 2024 Responding to customer situations in a retail setting Full results: Proficient
• Customer service fit — Proficient July 2024 Measures the traits that are important for success for customer service roles Full results: Proficient
• Scheduling — Proficient April 2023 Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
• Administrative assistant/receptionist — Proficient July 2023 Using basic scheduling and organizational skills in an office setting Full results: Proficient
• Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.