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My name is Gianna Velazquez and I am currently enrolled in Santa Barbara City College. Upbeat individual boasting a career catering to guests through effective service and assistance. A highly trained Guest Services Associate known for tactfully managing issues and finding the best solutions. Always looking to gain new experiences with any job that is offered to me!

Dynamic and results-oriented professional with extensive experience in customer service and cash handling, demonstrated during tenure at Ac Marriott Hotel. Excelled in creating welcoming environments and efficiently managing transactions, showcasing strong communication skills and a positive attitude. Proven ability to enhance customer satisfaction and streamline operations, contributing to workplace excellence.
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.
Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.
Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in the hospitality industry.

Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Responsible professional willing to go extra mile to assist others. Willingness to take an added responsibility to meet team goals.

Friendly and reliable with positive attitude and excellent customer service skills.
Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

CARLA QUEZADA CONTRERAS

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Front Desk Receptionist

English Teacher & School Coordinator

Sales Associate / Brand Promoter

Front Desk Receptionist

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Bachelor’s Degree - Education – English Teaching

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English Teacher & School Coordinator

Sales Associate / Brand Promoter

Front Desk Receptionist

Front Desk Receptionist

Bachelor’s Degree - Education – English Teaching

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