- Triathlon and running
Carlos Vergara Del Río
Industrial Engineer & MBA
Las Condes
Summary
More than 30 years on consultancy and directive positions in private and public organizations with a successful record of leading complex projects, improving productivity by redesigning work processes, further aligning layout, workforce, retribution and information systems to build an efficient and sustainable workspace. Besides, long experience leading strategic planning and coaching workshops as a consultant and university teacher.
Overview
41
41
years of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Independent Business Consultant
Various clients
Santiago
2007.01 - Current
- Aug 2022-May 2023: Planning, Control and Human Resources, Inppamet Group. Helped CEO leading change from family-managed to professional-managed group of three industrial firms, leading diverse projects.
- April 2016- July 2022: Senior Officer, Hospital Clínico, Universidad de Chile (see below).
- 2016: Balance Scorecard, Consejo para la Transparencia. Revised and adjusted KPIs to define salary incentives
- 2014-2015: Measuring impact of loyalty program in revenue, Sun International-Universidad de Chile. Presented as expert opinion in tax courts, potential savings of CLP 12,000 million per year
- 2014: Trucks gas and maintenance cost control, Starco-Demarco. Savings of CLP 400 million per year
- 2013: Project leader, Servicio Nacional de Capacitación y Empleo (SENCE), Ministry of Labour. Left IPS to lead countrywide implementation of Electronic ClassBook Project to register attendance to courses, with savings of around USD 100 million per year
- 2010-2012: Instituto de Previsión Social (IPS), Ministry of Labour. Led implementation of IPS´s new payment network (CCAF Los Héroes), which worked seamlessly. Then appointed Deputy National Director
- 2010: Defined KPIs to define salary incentives, Contraloría General de la República (CGR)
- 2008, 2009 and 2014: Team building Workshops, O´Higgins Regional Prosecutor´s Office
- 2009: Strategic Planning Workshop, Chilean Steel Institute
- 2007 and 2008: Strategic Planning Workshop, TNT Logistics Latin America (Panamá and Costa Rica)
- 2007: Correos de Chile Express Parcel´s operations reengineering. Capacity tripled, maintaining quality with no investment
- Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals
Senior Officer
Hospital Clínico, Universidad de Chile
Santiago
2016.03 - 2022.07
- Identified and led eight small internal projects to save CLP 2,000 million per year
- Developed proposals for Hospital´s Directress and University´s provost office, including CLP 23,000 million in investment projects
- Defined and implemented productivity and economic benchmarks across all departments, including Ophthalmology (+30%), obstetrics and gynecology (+40%) and Laboratory (+15%)
- Member of vice-provost´s team that collected more than CLP 1,000 million in donations to finance Hospital´s bed conversion to face COVID-19 pandemics
Senior Consultant and Teacher
Dept. of Industrial Engineering, U. de Chile
Santiago
1990.05 - 2016.04
- Teacher, engineering and MBA, several years. Designed and implemented MBA final courses (Case Study) and successfully got ~20 firm executives to provide business cases and lead students.
- MBA selection and engineering grade test committees member
- Led or participated in dozens of successful consultancy projects on health economics, organizational redesign and leadership workshops, and formed the Industrial Engineering Department Consultancy Unit (DIPE)
Senior Consultant
C&S – Soluziona
Santiago
2001.01 - 2007.01
- 2001-2005: Correos de Chile strategic planning and full reengineering. Productivity doubled, Correos led institutional postal market and successfully entered Express Parcels market
- 2006-2007: Institutional Redesign Project, Ministry of Public Works, succeeded in getting World Bank funding (USD 30 million)
Business Analyst
DERCO
Santiago
1982.05 - 1989.01
- Twice put studies on hold (three semesters each) to work at DERCO and, after that, continued working while completing studies.
- 1982-1984: Systems Department. Operations. Backups, batch processes, assistant to organization and methods
- 1985-1988: Spare Parts Division, analyst. - Analyzed open orders, backlog, and sales data to provide sales team with insights and better forecasting, leading to USD 5 million inventory reduction. - Implemented better warehouse management (ABC) thus improving dispatch to dealers from 3 to 1 day, eliminating claims. - Developed reporting tools to track business performance metrics, regularly detecting pricing errors, among other profitable projects
Education
MBA - Business Administration And Management
University of Chile
Santiago, Chile 1996.05 - 1997.11
MBA - Business Administration And Management
ESADE, Institute of Hispanic Culture
Barcelona, Spain 1996.03 - 1997.11
Industrial Engineer - Industrial Engineering
University of Chile
Santiago, Chile 1980.03 - 1989.11
High School License -
Instituto Nacional
Santiago, Chile 1975.03 - 1978.11
Skills
Mathematical reasoning skills
Project Management
Strategy realignment
Coaching and mentoring
Interests
- Guitar playing and singing
Timeline
Senior Officer
Hospital Clínico, Universidad de Chile
2016.03 - 2022.07
Independent Business Consultant
Various clients
2007.01 - Current
Senior Consultant
C&S – Soluziona
2001.01 - 2007.01
MBA - Business Administration And Management
University of Chile
1996.05 - 1997.11
MBA - Business Administration And Management
ESADE, Institute of Hispanic Culture
1996.03 - 1997.11
Senior Consultant and Teacher
Dept. of Industrial Engineering, U. de Chile
1990.05 - 2016.04
Business Analyst
DERCO
1982.05 - 1989.01
Industrial Engineer - Industrial Engineering
University of Chile
1980.03 - 1989.11
High School License -
Instituto Nacional
1975.03 - 1978.11