Hi, I’m
Cristian Matamala
Quilpue
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
years of professional experience
2
Languages
Work History
DecathlonChile
Retail Sales Associate
12.2023 - Current
Job overview
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
BataChile
E-Commerce Product Manager
03.2022 - 05.2023
Job overview
- Enhanced customer experience by optimizing product listings, improving images, and refining descriptions.
- Increased sales revenue by developing and implementing effective e-commerce strategies for product promotion.
- Boosted conversion rates through comprehensive analysis of user behavior and implementing targeted improvements.
- Collaborated with cross-functional teams to drive successful product launches and maximize market reach.
- Developed promotional campaigns to increase visibility, driving traffic to the online store and increasing overall sales volume.
- Optimized paid search campaigns by regularly analyzing data and adjusting bid strategies accordingly, maximizing ROI from advertising spend.
KomaxChile
UX Intern
10.2021 - 01.2022
Job overview
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
RIPLEYChile
Team Leader Intern
12.2019 - 02.2020
Job overview
- Boosted team productivity by implementing efficient workflow processes and time management strategies.
- Resolved conflicts among team members, fostering a positive work environment conducive to productivity and growth.
Education
Pontificia Universidad Católica De SantiagoChile
Completed Course from Sales And Marketing Education
09.2022
Adolfo Ibañez UniversityChile
MBA from International Business Management
12.2021
Skills
- Display Setup
- Order Processing
- Money Handling
- Customer Service
- Teamwork
- Problem-Solving
- Product Knowledge
- Conflict Resolution
- Product Recommendations
- Retail Sales
- Customer Needs Assessment
- Fluent in Spanish
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Additional Information
Passionate athlete and active participant in various sports disciplines. My commitment and dedication in the field of sports reflect my determination and focus on excellence. Here are some of my achievements in the sports world:
- 5th Place in Valparaíso 9k Race (2021)
- Captain of UAI Soccer Selection (2019), Player for UAI Selection Team.
- 1st Place in Odesup Championship 2018 (2016-2019),
- Youth Player for San Luis de Quillota (2013).
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Associate
Decathlon
12.2023 - Current
E-Commerce Product Manager
Bata
03.2022 - 05.2023
UX Intern
Komax
10.2021 - 01.2022
Team Leader Intern
RIPLEY
12.2019 - 02.2020
Pontificia Universidad Católica De Santiago
Completed Course from Sales And Marketing Education
Adolfo Ibañez University
MBA from International Business Management