Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
CRYSTAL MARTÍNEZ

CRYSTAL MARTÍNEZ

Summary

Versatile, hardworking and organized professional.

Overview

16
16
years of professional experience

Work History

Telecommunications Technician

DOMINION SPA
11.2021 - 04.2024
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Performed preventive maintenance of telecommunications equipment.

Receptionist

CLINICA VIE ET SANTÉ
11.2020 - 09.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated patients records.
  • Handled cash transactions and maintained payments records accurately.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.

Warehouse Worker

Refax
10.2019 - 01.2020
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

General Dentist

Sumedico
03.2018 - 07.2018
  • Improved patient oral health by performing comprehensive dental examinations, diagnoses, and treatments.
  • Performed various dental procedures for a diverse clientele, including fillings, extractions, root canals, and crown placements.
  • Provided emergency dental care services minimizing pain and discomfort during off-hours appointments.
  • Collaborated with specialists such as orthodontists or periodontists when necessary for optimal patient outcomes.

Resident Dentist

MINISTERIO DE SALUD PUBLICA DEL ECUADOR
01.2017 - 12.2017
  • Actively engaged in community outreach initiatives promoting oral health awareness through educational presentations at local schools and events.
  • Provided preventive care and guidance to promote good dental hygiene.
  • Developed and implemented treatment plans for patients based on diagnosis.

Receptionist

Odontohealth
05.2016 - 11.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Managed patient records with attention to detail, updating medical histories and inputting relevant information into the practice management software system.

General Dentist

Corposalud
12.2011 - 04.2016
  • Performed various dental procedures for a diverse clientele, including fillings, extractions, root canals, and crown placements.
  • Effectively managed challenging behavior from pediatric patients utilizing age-appropriate techniques creating positive experiences fostering future visits without fear or anxiety.
  • Implemented infection control protocols to maintain a safe and sanitary environment for both staff and patients.
  • Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.

Receptionist Administrator

Plessmann Rotondaro Law Firm
10.2008 - 06.2011
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.

Education

Bachelor of Science - Dentistry

Universidad José Antonio Páez
Valencia, Venezuela
10.2011

Skills

  • Organization skills
  • Time Management
  • Verbal and written communication
  • Professional Demeanor
  • Attention to Detail
  • Service-oriented mindset
  • Problem-Solving

Languages

English
Spanish

Timeline

Telecommunications Technician

DOMINION SPA
11.2021 - 04.2024

Receptionist

CLINICA VIE ET SANTÉ
11.2020 - 09.2021

Warehouse Worker

Refax
10.2019 - 01.2020

General Dentist

Sumedico
03.2018 - 07.2018

Resident Dentist

MINISTERIO DE SALUD PUBLICA DEL ECUADOR
01.2017 - 12.2017

Receptionist

Odontohealth
05.2016 - 11.2016

General Dentist

Corposalud
12.2011 - 04.2016

Receptionist Administrator

Plessmann Rotondaro Law Firm
10.2008 - 06.2011

Bachelor of Science - Dentistry

Universidad José Antonio Páez
CRYSTAL MARTÍNEZ