Emily Swensen
Evanston,WY
Summary
Results-driven manager with experience in team leadership and operational oversight. Skilled in complex problem-solving and goal setting, contributing to improved onboarding processes and employee engagement, with a track record of achieving departmental goals.
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Manager/Concessionist
Aspen Cinemas
Evanston, Wy
10.2024 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Implemented training programs for new employees, improving onboarding efficiency and retention rates.
- Monitored inventory levels and coordinated purchasing decisions to reduce waste and manage costs effectively.
- Streamlined communication processes among team members to improve workflow efficiency and response times.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Concessionist
Arbys
Evanston, Wy
06.2024 - 10.2024
- Operated cash register, processing transactions accurately and efficiently.
- Prepared food items according to established standards and recipes.
- Maintained cleanliness of work area, ensuring compliance with health regulations.
- Assisted customers with menu selections, providing exceptional service and support.
- Monitored inventory levels, restocking supplies as needed to ensure availability.
- Collaborated with team members to enhance workflow during peak hours.
- Implemented best practices for food safety and sanitation procedures consistently.
Education
High School Diploma -
Evanston High School
Evanston, WY05-2026
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Goal setting
- Relationship building
- Conflict resolution
Additional Information
While in high school, I managed for the girls basketball team fro all 4 years of high school. As well as assisted the Special Olympic team during the fall and spring seasons, starting my junior year.
Timeline
Manager/Concessionist
Aspen Cinemas
10.2024 - Current
Concessionist
Arbys
06.2024 - 10.2024
High School Diploma -
Evanston High School