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Over 7+ years of experience in IT industry. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Dependable with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Goal-driven Analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Motivated professional offering in adding value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experience Working at onsite location (London, UK) for completion of a complex ‘P11D Project’ for clients and received appreciation for meeting a tight deadline with great accuracy.

CX Associate driving revenue impact, automation design, and operational efficiency in tech-enabled retail environments. Sustained 95%+ CSAT while processing $1.5M+ revenue and building AI-assisted workflow systems that reduce manual effort and improve SLA performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.


Dynamic CX Administrator with a proven track record, excelling in customer relationship management and financial tracking. Adept at enhancing operational efficiency and fostering strong client connections. Skilled in cash handling and data entry, I consistently deliver exceptional service while driving departmental success.

Ernesto Bustamante Zuñiga

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Practicante CX/Quality

Practicante Área de Riesgo Financiero

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Practicante Área TI

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Ingeniería Civil Industrial

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Practicante CX/Quality

Practicante Área de Riesgo Financiero

Consultoría

Practicante Área TI

Ingeniería Civil Industrial

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