Francisca Verschae

This is a family enterprise, which was founded by my grandparent 60 years ago. Her was a visionary, and realized that those industries that worked 24/7, needed to transport their workers. So, he fullfilled that necessity, and that's how he accomplished a fleet of more than 400 buses.

I am part of the thyrd generation working here. All of us grew up in the middle of drivers, buses, mechanics, etc.

That gave me and my siblings a complete knowledge of how this company works, including every area that it is necessary for giving sn excellent service.

We have more than 6 branches along our country.

Actually, my main job is being head of the personnel of human resources. Supervising the sales force, and the after sale service.

• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.And also evaluating customer needs and feedback to drive product and service improvements.
• Liaised with management and other departments to maintain smooth operations.
• Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations. Improved safety procedures to create safe working conditions for workers.
• Maintained database systems to track and analyze operational data. Analyzed performance data to identify trends and areas for improvement.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Collected, arranged, and input information into database system.
• Improved marketing to attract new customers and promote business.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Communicated with clients to understand property needs and preferences.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Advertised client properties through websites, social media, and real estate guides.
• Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
• Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
• Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
• Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
• Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online..
• Leveraged social media platforms to promote listings, reaching broader audience and generating leads.
• Enhanced online property listings with high-quality photographs and detailed descriptions, leading to quicker sales.
• Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
• Coordinated appointments to show tenants and buyers prospective homes.
• Generated leads for sales and rental properties through cold calls and referrals.

My husband and I started a Sushi Restaurant, and then we opened a branch specially for delivering our food.

In this branch, I was the chief in charge of everything.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Correctly calculated inventory and ordered appropriate supplies.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Maximized quality assurance by completing frequent line checks.
• Implemented cost-saving strategies, reducing waste through meticulous inventory management.
• Negotiated with suppliers to secure better pricing, improving restaurant's profit margins.
• Achieved consistent compliance with health and safety regulations, conducting regular staff training sessions.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.

• Continuing education in American History
• Commercial English
• Bilingual Education