FRANCISCO BURRULL
Civil Engineer
SANTIAGO,RM
Work Preference
Summary
Dynamic General Manager with a proven track record at different companies, excelling in operations management and strategic planning. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen. offering vision and motivational acumen. Achieved significant cost savings while enhancing customer relationships and driving business growth. Skilled in contract negotiations and team leadership, fostering a culture of performance improvement and innovation.
Overview
42
42
years of professional experience
3
3
Languages
11
11
years of post-secondary education
Work History
General Manager
Intex SpA
10.2022 - Current
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
General Manager
Inmobiliaria Santa Constanza Ltda
01.1997 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
General Manager
Abracadabra Producciones Ltda
09.2005 - 12.2011
- Developed and maintained budgets for multiple events, ensuring financial goals were met or exceeded.
- Improved post-event analysis by implementing data-driven evaluation methods for continuous improvement efforts.
- Coordinated logistics for multi-day conferences, creating detailed schedules and managing on-site operations.
- Implemented innovative audiovisual technology solutions to elevate event presentations and engage audiences.
- Elevated the overall quality and impact of events by staying current on industry trends and incorporating cutting-edge event production techniques.
- Successfully managed tight deadlines while maintaining attention to detail throughout all stages of event planning.
- Collaborated with marketing teams to promote events and drive attendance, resulting in sold-out functions.
- Oversaw venue selection process, identifying optimal locations that aligned with client objectives and budget requirements.
- Managed a diverse team of event staff for seamless execution and positive attendee experiences.
- Implemented protocols and procedures to effectively manage planning process.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Coordinated travel and accommodations for event attendees.
- Created detailed timelines and budgets for events to meet all deadlines.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Produced concept plans for high-profile corporate meetings and events.
- Coordinated transportation and parking arrangements for guests and vendors.
Commercial Manager
David Del Curto SA
SANTIAGO, Región Metropolitana
04.2001 - 09.2004
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Drove sales by developing multi-million dollar contract sales.
- Achieved growth targets by devising creative promotional campaigns designed to attract new clients while retaining existing customers.
- Facilitated business by implementing practical networking techniques.
- Implemented systems and procedures to increase sales.
General Manager
Del Curto & Reis Imp. e Exp. Comercial Ltda.
CAMPINAS, SAO PAULO, BRAZIL
10.1997 - 03.2001
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Commercial Manager
David Del Curto SA
12.1989 - 09.1997
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Built relationships with clients to establish new contracts.
- Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction worldwide.
- Collaborated with product development teams to ensure quality standards were met consistently across all product lines.
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Commercial Director
CTC Celular
03.1989 - 12.1989
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Initiated cost-saving initiatives across various areas of operation without compromising quality or service levels.
- Improved customer satisfaction ratings by implementing training programs focused on enhancing communication skills within the sales team.
- Streamlined internal communications between departments, promoting a culture of collaboration and shared goals.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Strengthened brand positioning with the development of targeted advertising campaigns and promotional materials.
- Collaborated with product development teams to ensure alignment between customer needs and product offerings.
- Managed a team of sales professionals, providing ongoing coaching and support to drive individual performance.
Banking Customer Service Representative
Banco O¨Higgins
01.1986 - 02.1989
- Streamlined account opening processes for new clients, resulting in a more efficient and user-friendly experience.
- Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
- Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
- Maintained a high level of professional knowledge, staying informed on industry news and best practices in order to provide exceptional service to customers.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on ways to enhance performance levels within the department.
- Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
- Supported branch sales goals with effective cross-selling of banking products, increasing overall revenue.
- Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
- Tailored banking solutions to customer needs, strengthening client relationships and loyalty.
Engineering Manager
Hidrosan Ltda
03.1984 - 01.1986
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Implemented quality control measures to reduce errors, resulting in increased customer satisfaction and repeat business.
- Managed risk assessments during project planning phases, proactively mitigating potential issues before they arose during execution stages.
- Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Reviewed technical documentation for accuracy, ensuring compliance with industry standards and regulations.
Education
Master of Science - Marketing Management And Research
Universidad De Chile
Santiago De Chile 03.2007 - 07.2009
Master of Science - Civil Engineering
Universidad De Chile
Santiago De Chile 03.1978 - 05.1986
Skills
Operations management
Customer relationship management
Project management
Staff supervision
Performance improvement
Business development
Leadership and team building
Quality management
Budget analysis
Strategic planning
Staff motivation
Contract negotiations
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Portuguese
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
General Manager
Intex SpA
10.2022 - Current
Master of Science - Marketing Management And Research
Universidad De Chile
03.2007 - 07.2009
General Manager
Abracadabra Producciones Ltda
09.2005 - 12.2011
Commercial Manager
David Del Curto SA
04.2001 - 09.2004
General Manager
Del Curto & Reis Imp. e Exp. Comercial Ltda.
10.1997 - 03.2001
General Manager
Inmobiliaria Santa Constanza Ltda
01.1997 - Current
Commercial Manager
David Del Curto SA
12.1989 - 09.1997
Commercial Director
CTC Celular
03.1989 - 12.1989
Banking Customer Service Representative
Banco O¨Higgins
01.1986 - 02.1989
Engineering Manager
Hidrosan Ltda
03.1984 - 01.1986
Master of Science - Civil Engineering
Universidad De Chile
03.1978 - 05.1986