Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Héctor Rojas

Santiago

Summary

Técnico Computacional Redes y Telecomunicaciones, se ha desempeñado en áreas correspondientes a la informática, operaciones y servicio técnico de impresoras multifuncionales (multimarcas), adquiriendo experiencia en el ámbito de las tecnologías y servicios. Facilidad para adaptarse a grupos de trabajos y aportar con ideas para mejorar los procesos y operación.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Redes Y Telecomunicaciones

Kyocera Document Solutions Chile
Santiago
07.2015 - Current
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Redes Y Telecomunicaciones

NEWOFFICE
Santiago
04.2012 - 12.2014
  • Worked with cross-functional teams to achieve goals.
  • Modified existing software systems to enhance performance and add new features.
  • Achieved cost-savings by developing functional solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Leveraged [Software] skills to input and compile data gathered from various sources.

Redes Y Telecomunicaciones

CAIS S.A
Santiago
02.2011 - 03.2012
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Modified existing software systems to enhance performance and add new features.

Redes Y Telecomunicaciones

CD COMP S.A.
Santiago
03.2009 - 01.2011
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned and completed group projects, working smoothly with others.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Recognized by management for providing exceptional customer service.
  • Modified existing software systems to enhance performance and add new features.

Education

Tecnico - Redes Y Telecomunicaciones

Instituto Profesional Icel
Santiago De Chile
01-2019

Skills

  • Data Management
  • Excellent Communication
  • Friendly, Positive Attitude
  • Conflict Resolution
  • Analytical and Critical Thinking
  • Dependable and Responsible
  • Leadership
  • Analytical Thinking
  • Verbal Communication

Affiliations

  • Deporte
  • Peliculas
  • Musica

Certification

  • Certificación Online Lexmark para impresoras multifuncionales
  • Certificación Online Kyocera para impresoras multifuncionales
  • MYQ Certified Technical Professional

Languages

Spanish
First Language
English
Beginner (A1)
A1

Timeline

Redes Y Telecomunicaciones

Kyocera Document Solutions Chile
07.2015 - Current

Redes Y Telecomunicaciones

NEWOFFICE
04.2012 - 12.2014

Redes Y Telecomunicaciones

CAIS S.A
02.2011 - 03.2012

Redes Y Telecomunicaciones

CD COMP S.A.
03.2009 - 01.2011

Tecnico - Redes Y Telecomunicaciones

Instituto Profesional Icel
  • Certificación Online Lexmark para impresoras multifuncionales
  • Certificación Online Kyocera para impresoras multifuncionales
  • MYQ Certified Technical Professional
Héctor Rojas