Profil professionnel
Vue d'ensemble
Expérience
Formation
Compétences
Owner - Watch & Delice
LANGUAGES
Chronologie
Generic
Hugo de Lignières

Hugo de Lignières

Front Office Manager
Paris

Profil professionnel

"Hospitality is as theater, and luxury hotels are the best scene to express it."
Dynamic hospitality professional with expertise in hotel management, team leadership, and guest experience across luxury and high-volume operations. Proven track record in re-openings, staff training, SOP development, and delivering exceptional service in globally recognized hotel brands.

Vue d'ensemble

8
8
years of professional experience

Expérience

Chef Concierge

Hôtel du Louvre by Hyatt
Paris
05.2023 - 11.2024
  • Spearheaded re-opening operations with a team of 12 (6 concierges, 6 bellmen).
  • Oversaw daily operations, scheduling, hiring, onbording, training and nurturing partnerships.
  • Managed group logistics, accounting, and implemented SOPs for seamless guest services.
  • Paris 2024 Olympics Games

Assistant Front Office Manager

Hyatt Regency
Paris
07.2022 - 05.2023
  • 995 rooms (500 C/I - C/O daily)
  • Front desk daily operations management.
  • Duty manager
  • Night manager
  • Quality score

Graduate Program (CLT) - Room Division

Hyatt Regency
Paris
01.2020 - 07.2022
  • Cross-trained in supervisory roles across = Housekeeping, Front Desk, Night Manager, Reservations, and Room coordination.
  • Identification des opportunités d'amélioration et mise en place d'actions correctives pour optimiser les résultats de la division.

Rooms Management Training

Pullman
Luang Pragang
02.2019 - 08.2019
  • Soft opening
  • Assiting managers in = Daily operations, Staff evaluation,
  • Cross-trained in front office, guest experience, and housekeeping

Executive Club Trainee

Regent Hong Kong - Former InterContinental
Hong Kong
02.2018 - 08.2018

Delivered ultra-personalized service to VIP guests across F&B and front office areas.

Front Office Trainee

Intercontinental - Le Grand Hôtel
Bordeaux
03.2017 - 08.2017

Formation

Master in International Hospitality Management -

IAE (Graduate School of Management)
Nice
/2016 - /2019

MHD in Hospitality Management -

Lycée Paul Augier
Nice
/2014 - /2016

Compétences

Hotel Management & Operations
Onboarding & Staff Training
Team Management
Partnership Development
SOP Implementation
Guest Experience

Owner - Watch & Delice

Vintage watch dealer

Curated and sold exclusive vintage watches from the 1940s to 2000s.

More than 45 watches sold since 2022.

Focusing on rich history and high end brands:

UG, Rolex, Cartier, Omega, Piaget, Longines…

https://www.watchandelice.com

LANGUAGES

French
Langue maternelle
English
Bilingue

Chronologie

Chef Concierge

Hôtel du Louvre by Hyatt
05.2023 - 11.2024

Assistant Front Office Manager

Hyatt Regency
07.2022 - 05.2023

Graduate Program (CLT) - Room Division

Hyatt Regency
01.2020 - 07.2022

Rooms Management Training

Pullman
02.2019 - 08.2019

Executive Club Trainee

Regent Hong Kong - Former InterContinental
02.2018 - 08.2018

Front Office Trainee

Intercontinental - Le Grand Hôtel
03.2017 - 08.2017

Master in International Hospitality Management -

IAE (Graduate School of Management)
/2016 - /2019

MHD in Hospitality Management -

Lycée Paul Augier
/2014 - /2016

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Hugo de Lignières Front Office Manager