Summary
Overview
Work History
Education
Skills
Timeline
Video Games Player.

Ignacio Hernandez

Networking Technician
Puerto Aysén

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

IT Support Specialist

Comercial Los Queltehues.
Puerto Aysén
08.2019 - Current
  • Offered new customers training to reduce frustration and improve customer satisfaction.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Developed and tested new product offerings prior to release to assist development team in bug identification.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.

IT Technician

Colegio Sagrada Familia
Puerto Aysen
03.2018 - 06.2018
  • Linked computers to network and peripheral equipment.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.

Education

Associate of Science - Computer Networking And Telecommunications

INACAP, Coyhaique, Chile.
03.2015 - 12.2016

Skills

Hardware upgrades

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Timeline

IT Support Specialist - Comercial Los Queltehues.
08.2019 - Current
IT Technician - Colegio Sagrada Familia
03.2018 - 06.2018
INACAP - Associate of Science, Computer Networking And Telecommunications
03.2015 - 12.2016

Video Games Player.

Passionate about all about video games and all technologies in general.

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Ignacio HernandezNetworking Technician