Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ilango Aaron

Ilango Aaron

Wildlife Researcher, Horse Trainer And Mountain Guide
Puerto Guadal

Summary

Co-founder of Erratica, an adventure expedition company, with a proven track record in customer service and team management. Successfully crafted personalized experiences, fostering strong guest loyalty. Adept at problem-solving and collaboration, I bring expertise in wildlife guiding and a passion for sustainable tourism. Committed to continuous improvement and community engagement.

Overview

18
18
years of professional experience
5
5
Languages

Work History

Erratica

Co Founder
Puerto Guadal
09.2024 - Current
  • I'm the co-founder of erratica, which is an adventure expedition tour guide company. What we do is slow and rural tourism in off the beaten track trips either by horseback or trekking. I run the company and am the head guide
  • Work well in a team setting, providing support and guidance. Passionate about learning and committed to continual improvement.

Head Tour Guide

El Mirador De Guadal Lodge and Restaurant
Puerto Guadal
10.2017 - 03.2020

- Created and designed very personalized experiences for guests.

Established a strong rapport with guests, resulting in high levels of customer loyalty and repeat business.

  • Adapted tours according to audience demographics, tailoring content to meet diverse interests and learning styles.
  • Cultivated strong relationships with local businesses and attractions for mutually beneficial partnerships and referrals.
  • Evaluated guide performance regularly through observation and feedback collection from guests to ensure continuous improvement.

Workshop Facilitator

I Love Mondays
Bhadra Tiger Reserve
08.2014 - 10.2014
  • Planned and facilitated Wildlife guiding workshops in tiger reserves
  • Educating people with various ages and backgrounds
  • Workshops consisted of: tracking, species identifying, navigation, understanding species biology.
  • Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
  • Monitored field trips and special events to maintain safety and increase attendee retention.
  • Tailored presentations to suit diverse audiences, accommodating various learning styles and preferences.

Social Worker

UNDP
Kota Kinabalu
11.2013 - 02.2014
  • We visited tribal communities in borneo, Malaysia as part of a situational analysis team.
  • Basically looking at living conditions and climate change challenges of various tribal communities.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare provider

Field Biologist

WWF-Malaysia
Kuala Lumpur
04.2013 - 10.2013
  • Monitoring population density and spatial patterns of malayan tigers.
  • Understanding malayan tiger biology
  • Increased understanding of ecosystem dynamics through long-term monitoring and analysis of environmental variables.
  • Evaluated the impact of human activities on natural systems through comprehensive assessments of anthropogenic disturbances.
  • Promoted conservation efforts by collaborating with local communities and stakeholders to develop sustainable land management practices.

Research Assistant (Field Biologist)

Wildlife Conservation Society - India
Mysore
10.2011 - 05.2012
  • Large mammal monitoring program that involved data collection using a variety of field survey
  • Techniques such as prey occupancy survey at MM Hills and camera trap surveys at
  • Bandipur, Nagarahole, BRT, Bhadra and Dandeli-Anshi Tiger Reserves. (All in south india)

Safari Guide

Kings Sanctuary Safari Lodge
Mysore
03.2010 - 06.2010
  • Increased customer return rate by delivering exceptional service and personalized attention to guests'' needs.
  • Enhanced guest satisfaction by providing expert knowledge on local flora and fauna during guided tours.
  • Provided first aid assistance when necessary, maintaining a safe environment for both guests and staff members.
  • Regularly maintained safari vehicles to ensure optimal performance during game drives and minimize downtime due to mechanical issues.
  • Continuously updated personal knowledge of local wildlife behavior patterns, leading to more successful sightings and encounters for guests.
  • Led night drives for guests interested in nocturnal wildlife encounters, utilizing specialized equipment to optimize sighting opportunities.
  • Participated in anti-poaching efforts, actively patrolling designated areas and reporting any suspicious activities to the appropriate authorities.

Freelance Snake Rescuer

Freelance
Bangalore
05.2007 - 03.2010

Rescuing snakes from human-wildlife conflict situations and relocating them.

  • Streamlined emergency response times by maintaining a high level of physical fitness and technical proficiency.
  • Demonstrated adaptability in various environments, including confined spaces, high angles, water, and hazardous materials situations.
  • Participated in community outreach programs to raise awareness of fire prevention and safety measures.

Youth Coordinator

Pakistan-india Peoples Forum- Peace and Democracy
Bangalore
02.2009 - 02.2010
  • Served as a liaison between the organization, schools, families, and other stakeholders involved in youth programming.
  • Enhanced youth engagement by designing and implementing creative programs and events.

Education

No Degree - Wildlife And Conservation Biology

University of Nottingham
Nottingham, Uk
05.2001 -

Bachelor of Arts - Sociology, Economics And Political Science

St. Josephs University
Bangalore, India
05.2001 -

High School Diploma -

Centre For Learning
Magadi Road, Bangalore, India
05.2001 -

Skills

Teamwork and collaboration

Customer service

Problem-solving

Team management

Flexible and adaptable

Leadership

Friendly, positive attitude

Timeline

Erratica

Co Founder
09.2024 - Current

Head Tour Guide

El Mirador De Guadal Lodge and Restaurant
10.2017 - 03.2020

Workshop Facilitator

I Love Mondays
08.2014 - 10.2014

Social Worker

UNDP
11.2013 - 02.2014

Field Biologist

WWF-Malaysia
04.2013 - 10.2013

Research Assistant (Field Biologist)

Wildlife Conservation Society - India
10.2011 - 05.2012

Safari Guide

Kings Sanctuary Safari Lodge
03.2010 - 06.2010

Youth Coordinator

Pakistan-india Peoples Forum- Peace and Democracy
02.2009 - 02.2010

Freelance Snake Rescuer

Freelance
05.2007 - 03.2010

No Degree - Wildlife And Conservation Biology

University of Nottingham
05.2001 -

Bachelor of Arts - Sociology, Economics And Political Science

St. Josephs University
05.2001 -

High School Diploma -

Centre For Learning
05.2001 -
Ilango AaronWildlife Researcher, Horse Trainer And Mountain Guide