Co-founder of Erratica, an adventure expedition company, with a proven track record in customer service and team management. Successfully crafted personalized experiences, fostering strong guest loyalty. Adept at problem-solving and collaboration, I bring expertise in wildlife guiding and a passion for sustainable tourism. Committed to continuous improvement and community engagement.
- Created and designed very personalized experiences for guests.
Established a strong rapport with guests, resulting in high levels of customer loyalty and repeat business.
Rescuing snakes from human-wildlife conflict situations and relocating them.
Teamwork and collaboration
Customer service
Problem-solving
Team management
Flexible and adaptable
Leadership
Friendly, positive attitude