Isabel Pinto Buendía

• Provided leadership coaching to small business owners, enabling to find daily motivation, solve problems and make effective decisions.
• Applied new data analysis to daily tasks, to improve efficiency, productivity and compliance.
• Refreshed their longer term goals & strategy.
• Demonstrated respect, friendliness and willingness to help wherever needed, with all experience and knowledge.

Family company founded in the 90's, with modern plant in Santiago. Pumping equipment sales & engineering projects, serving commercial, industrial and mining areas.

• Spearheaded innovative approaches to resource allocation and strategic planning.
• Built Strategic Plan identifying long term company goals and also some smaller goals to keep organization on track.
• Oversaw business-wide changes to modernize organization, starting with real, professional Corporate Governance.

• Responsible of regional business performance, overseeing Mexico, Central America, Colombia, Brazil, Argentina, Chile and Perú.
• Created plans and tracked deadlines in all Latin America, to complete projects on time, while establishing our new regional headquarter in Colombia.
• Improved profitability reducing costs in 25%, by restructuring our regional team. Included, new processes and shared services with new job positions and staffing, in Latin America.
• Developed and maintained courteous and effective working relationships, while implementing strong organizational transformations.
• Actively listened to customers, during this transition. Handled major issues quickly, working with the team of functional leaders.
• Effectively implemented Sales Excellence program in the region, adding Food and Oleo divisions, dividing chemical business areas into Industrial and Life Science.
• Actively led the Change Management Program, while implementing a refreshed CRM in Latin America.
• Implemented various country specific actions during Covid time, keeping sales and profit always growing. Many, were upgrades in technology, systems and working environment (Cybersecurity continuous training program, among others).
• Left the business with a solid new org chart (+120 employees), new regional headquarters established and sales up to USD60MM.

• Three and a half years, leading the consolidation of Latin America. Integrated country teams, processes, budgets, forecasts, policies, HR benefits, etc.., into one region. Implemented multiple projects to support this: CRM, Workday, ADP, among others.
• Responsible for regional P&L, reporting to SVP of Personal Care in USA. Grew to +USD50MM in sales.
• Managed close to 100 employees, overseeing hiring, training and professional growth programs, together with the HR leader in USA.
• Maintained energy and enthusiasm in fast-paced environment, exceeding goals through effective task prioritization.
• Prepared and reported variety of different written communications, regional reports and documents, to head quarters in USA.
• Participated every year in team-building activities to enhance working relationships not only in Latin America but also with peers and boss in the US.
• Conducted research, gathered information from multiple sources and presented results in US, for potential M&A's in the region.
• Acted as Legal Representative for most of the country offices in the region. This also included Board participation.

• Responsible for P&L and budget, presenting and reporting directly to headquarters in USA.
• Led regional business transformation and operational consolidation (family business was now owned by private funds), from country local structures to shared sales and functions.
• Implemented new org charts with country managers. No more General Managers in the countries of our region. Set global regional objectives and metrics.
• Resolved conflicts and assured full compliance, working closely with local attorneys in each country.
• Led implementation of SAP project, as regional ERP, in every country.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Developed regional communications and information tools. Started sharing market, customer, product and applications data, among Latin America.

• Prepared annual country budget with controls to prevent overages.
• Drove year-over-year business growth while leading sales, operations, strategic vision and long-range planning.
• Performed statistical analyses and implemented operational strategies.
• Effectively, built and developed customer and employee loyalty.
• Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
• Implemented sales goals with metrics for control.
• Developed effective business plans to align strategic decisions with long-term objectives.
• Identified trends in customer marketplaces to develop valuable solutions. Started use of Mintel and Euromonitor.
• Acted as Legal Representative.