Jeffrey H. Rosenlund
Chief Executive Officer
Clinton,UT
Summary
Experienced leader with strong organizational capabilities with background in guiding teams, planning and managing complex projects, and ability to effectively align efforts to achieve success. Team contributor known for enhancing operational efficiency, leading with a collaborative approach and fostering teamwork. Bilingual in Spanish, committed to effective communication and ensuring individual success through training and mentoring.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
Work History
Chief United States Probation Officer
U.S. Probation and Pretrial Services Office
08.2016 - 05.2022
- Organized the Office of Probation and Pretrial Services for the District of Utah, 72 staff, to ensure proactive and expeditious handling of investigative work for the courts, institutions, and authorities.
- Developed key operational initiatives to drive and enhance success of operations and efficacious oversight of offender reintegration into the community.
- Reviewed, analyzed and interpreted federal statutes, Judicial Conference, U.S. Sentencing Commission, and Administrative Office policies and requirements for the administration of pretrial services, probation, and supervised release. Promulgated policies, procedures, and guidelines necessary to meet these requirements and objectives.
- Provided consistent communication with the court and Administrative Office to determine and achieve the unique needs of the court for the District of Utah and the organization.
- Selected, approved, and recommended candidates for appointment. Provided specific recommendations in all personnel matters including promotions, salary increases, disciplinary actions, and dismissals. Ensured all staff were carefully selected and trained, and made certain all personnel were systematically evaluated.
- Responsible for the management and oversight of all staff of the U.S. Probation Office in the District of Utah, including all clerical, professional, supervisory, administrative and executive personnel.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Responsible for operating budget and estimates of personnel, space allocation and operating allowance needs; approved all requisitions, certified vouchers for payment; maintained appropriate fiscal control in all matters pertaining to travel expenses, services purchased, equipment and supplies.
- Developed and improved organizational strategies and ensured essential business practices, resulting in increased operational efficiency across all departments.
- Led successful turnaround efforts for underperforming divisions, restoring confidence and efficiency within the organization and for key stakeholders.
- Fostered strong relationships with key stakeholders to enhance cooperative engagement and achieve success.
- Cultivated forward-thinking, inclusive, and performance-oriented culture to lead people and realized progress.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency in meeting client and organizational needs.
- Ensured regulatory compliance by developing policies, procedures, and internal controls.
- Fostered employee engagement and reduced turnover by introducing progressive workplace policies and benefits.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Created succession plans to provide continuity of operations during leadership transitions.
- Collaborated with key stakeholders and created plans to provide continuity of operations during the event of an emergency or catastrophe.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Cultivated culture of innovation and collaboration.
- Established and maintained cooperative relationships with all components of the criminal justice systems to include federal, state, and local law enforcement, correctional, social service agencies, and other agencies and stake holders throughout the United States.
Supervisory U.S. Probation Officer
U.S. Probation and Pretrial Services Office
05.2008 - 08.2016
- Responsible for the success of each individual (6-8) within the unit and ensuring organizational achievement.
- Responsible for measuring and driving organizational excellence, leading staff, coordinating major office initiatives and fostering teamwork to achieve goals.
- Accountable for the quality of services provided by reviewing all work in the unit to include investigative reports, case records, correspondence to ensure timeliness, accuracy, and compliance to district policy.
- Served as a positive role model, mentor and coach for all staff, including new probation officers, sharing knowledge and expertise to ensure their success in developing appropriate relationships and managing caseloads effectively.
- Effective communication and oversight of policies and procedures to ensure individual success and organizational accomplishment of goals.
- Participated in strategic planning to establish organizational goals. Conducted unit staff meetings to identify performance, needs and set operational goals. Solicited and encouraged feedback and created a team-oriented environment to ensure effectiveness, productivity, and quality.
- Encouraged and promoted ongoing staff development, responsible for working relationships, and encouraged an inclusive, positive and constructive approach to work, respect, and loyalty.
- Evaluated performance of staff, ensuring accountability, acceptable work performance, identified needs and provided training.
- Responsible to answer procedural questions for judges, staff, public, and key stakeholders.
U.S. Probation and Pretrial Services Officer
U.S. Probation and Pretrial Services Office
03.1999 - 05.2008
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Negotiated with local businesses for partnerships in crime prevention initiatives, securing resources and support for community programs.
- Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
- Facilitated collaboration between departments, improving efficiency and effectiveness in handling cross-jurisdictional cases.
- Conducted thorough investigations into complex cases, leading to successful resolution of numerous high-profile incidents.
- Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
- Generated reports detailing findings and recommendations.
- Cultivated positive relationships with key stake holders to deliver timely and effective services and materials.
- Completed thorough investigations, provided timely and accurate written and oral reports with recommendations.
- Provided supervision and general oversight of clients in the community assisting in their successful reintegration into the community and becoming productive.
Education
Master of Arts - Organizational Management
University of Phoenix
Salt Lake City, Utah; Las Vegas, Nevada 01.2001 - 06.2003
Bachelor of Arts - Psychology
Weber State University
Ogden, Utah 08.1988 - 08.1994
Skills
Strategic organizational planning and development
Teamwork and collaboration
Investigations and supervision
Fluent in Spanish
Public speaking
Vision and team building
Training, teaching and mentoring
Human resource skills
Financial oversight, planning, and directing
Strategic organizational planning and development
Timeline
Chief United States Probation Officer
U.S. Probation and Pretrial Services Office
08.2016 - 05.2022
Supervisory U.S. Probation Officer
U.S. Probation and Pretrial Services Office
05.2008 - 08.2016
Master of Arts - Organizational Management
University of Phoenix
01.2001 - 06.2003
U.S. Probation and Pretrial Services Officer
U.S. Probation and Pretrial Services Office
03.1999 - 05.2008
Bachelor of Arts - Psychology
Weber State University
08.1988 - 08.1994
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