Jerald Alvarez
Bartender
Zamboanga City
Summary
Dynamic bartender with a proven track record at Anglo Eastern Leisure Management, adept in creative mixology and exceptional customer service. Excelled in reducing wait times and enhancing customer satisfaction through efficient inventory management and engaging service. Skilled in beverage preparation and maintaining cleanliness, fostering a welcoming atmosphere. Demonstrates strong multitasking abilities and a team player attitude, consistently developing loyal clientele.
Overview
1
1
year of professional experience
Work History
Bartender
Anglo Eastern Leisure Management
10.2024 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
CMI Leisure Management
05.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Science - BS Criminology
Zamboanga A.E College
Zamboanga City 05.2001 -
Skills
Beverage preparation
Payment processing
Suggestive selling
Food service
Menu memorization
Customer service
Cleanliness and hygiene
Classic cocktails
Handling difficult customers
Customer service expertise
Hospitality service expertise
Patience and tolerance
Strong multitasking
Team player attitude
Preparing garnishes
Highly reliable
Responsible alcohol service
Professional appearance
Clear and effective communication
Ordering bar supplies
Inventory
Fluency in [language]
Alcohol awareness
Creative mixology
Salesmanship
Accomplishments
- Improved team productivity with morale-boosting incentives.
- Resolved product issue through consumer testing.
Timeline
Bartender
Anglo Eastern Leisure Management
10.2024 - Current
Bartender
CMI Leisure Management
05.2024 - 09.2024
Bachelor of Science - BS Criminology
Zamboanga A.E College
05.2001 -