Android
Jonhatan Cotes
ICT Manager
Concon,V region
Summary
Dynamic and team-oriented ICT Manager with a Master of Computing and Innovation at the University of Adelaide. Well-versed in building positive relationships with the project team, customers and stakeholders. Experienced in leading projects such as App & software development, service catalogues, bidding, IT strategy and digital transformations. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
2
2
Certificates
2
2
Languages
Work History
Project Manager
Experian
Remote
09.2022 - Current
- Led Experian proprietary software implementations for banking and credit union clients to improve their onboarding and credit management for their customers.
- Managed multicultural and multidisciplinary teams (Consulting, Software development, QA, DevOps & and SRE) through the design, build, and deployment of different solutions for our clients.
- Developed 5 Knowledge Articles for Decision
Analytics.
Head of Information Technology
HC&C Soluciones
Santiago, Chile, RM
04.2020 - 09.2022
- Guided organizational technology strategy and roadmaps.
- Led the development of our mobile application that digitalizes the warehouse management process for Collahuasi.
- Tested application prior to final review to verify issue resolution.
- Integrated third-party APIs to facilitate seamless access to external, in-app cloud data.
- Provided dedicated support and timely issue resolution to clients following successful app launch.
Teacher Assistant - SE&P
University of Adelaide
Adelaide, Australia, SA
08.2020 - 12.2020
- Managed groups of 120 students at school and off-site locations, acting as Product Owner for their projects.
- Acted as liaison between University and client.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
IT Project Manager
Parque Arauco
Santiago, Chile, RM
02.2019 - 02.2020
- Sped up and simplified applications and IT resources provisioning.
- Developed project plans identifying key issues, approaches and performance metrics.
- Led several IT projects (Waterfall and Agile) throughout all of their life cycle. Managed budget was around $1 MM USD.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Technology Lead Consultant
PwC
Santiago, Chile, RM
04.2017 - 11.2018
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Built and led technology team of 10 senior consultants, consultants and analysts for technology projects.
- Sold more than USD 500,000 in 2018 fiscal year.
- Met proposed targets for budget, rate per hour and staffing.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
ITAS Senior Consultant
EY
Santiago, Chile, RM
06.2016 - 04.2017
- Executed IT projects on clients such as Vendor & Software Selection, IT Due Diligence and SAP Roll outs.
- Collaborated in sales processes through generation and presentation on more than 20 proposals to clients.
- Evaluated project requirements and specifications and implemented software applications that surpassed client expectations.
IT Consultant
Plus Consult
Santiago, Chile
08.2014 - 06.2016
- Directed bidding processes of IT services (Data
Center, Hosting & IT Professional Services). - Discussed project progress with customers, collected
feedback on different stages and addressed
concerns.
GBS Consultant
IBM
Santiago, Chile, RM
11.2013 - 08.2014
- Developed 5 dashboards in Xcelsius – SAP BO in SAP implementation.
- Presented day to day status of assigned track to lead project manager considering current activities, risks, issues, and milestones.
- Evaluated change order requests in response to out-of-scope work activities.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
IT Process Engineer
LATAM
Santiago, Chile, RM
01.2013 - 10.2013
- Developed and initiated small-sized IT projects, including managing costs, schedule and performance.
- Led, on time, pricing project that merged fares codes for LAN and TAM. Accomplished 100% on proposed KPI on Scope, Budget and Time.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
Junior Web Developer
Adolfo Ibañez University
Santiago, Chile, RM
01.2012 - 12.2012
- Applied knowledge of JavaScript and Object-Oriented Programming to create successful designs.
- Developed E-marking system for university website, allowing tutors to digitally mark physical submissions made by students.
Undergraduate Thesis Student
BHP Billiton
Santiago, Chile, RM
01.2012 - 11.2012
- Requirement gathering for implementation of digital equipment catalog and compiled documents related to OGP1 project.
- Developed thesis project consisting in developing company's manual for implementation of Project Management Information Systems (PIMS).
Education
Master of Computing And Innovation - Computer And Information Sciences
University of Adelaide
Adelaide, AU 02.2020 - 12.2021
Bachelor of Science - Industrial Engineering, IT Minor
Adolfo Ibañez University
Santiago, Chile 03.2007 - 12.2012
Skills
Project estimation and bidding
Software
Java
AWS - Amplify
JavaScript - ReactJS
Dart / Flutter
GitHub
JIRA
Certification
SCRUM Master
Affiliations
- ICT Project Manager assessed by ACS.
- Member at Golden Key International Honour Society.
Github
https://github.com/hcyc-jcotes
Timeline
Project Manager
Experian
09.2022 - Current
Teacher Assistant - SE&P
University of Adelaide
08.2020 - 12.2020
Head of Information Technology
HC&C Soluciones
04.2020 - 09.2022
Master of Computing And Innovation - Computer And Information Sciences
University of Adelaide
02.2020 - 12.2021
IT Project Manager
Parque Arauco
02.2019 - 02.2020
SCRUM Master
03-2018
Technology Lead Consultant
PwC
04.2017 - 11.2018
ITAS Senior Consultant
EY
06.2016 - 04.2017
ITIL 2011 Foundation
02-2016
IT Consultant
Plus Consult
08.2014 - 06.2016
GBS Consultant
IBM
11.2013 - 08.2014
IT Process Engineer
LATAM
01.2013 - 10.2013
Junior Web Developer
Adolfo Ibañez University
01.2012 - 12.2012
Undergraduate Thesis Student
BHP Billiton
01.2012 - 11.2012
Bachelor of Science - Industrial Engineering, IT Minor
Adolfo Ibañez University
03.2007 - 12.2012
Interests
Machine Learning
Videogames
Automation
IT Strategy
References
- Carlos Garrafa
Senior Manager at PwC Chile
Phone: +54 9 3512 471625
Email: carlos.garrafa@cl.pwc.com
- Markus Wagner
Associate Professor at University of Adelaide
Office: +61 4 83135405
Email: markus.wagner@adelaide.edu.au
- MaryCarol DeBruyn
Program Manager at Experian
Office: +1 9 723905993
Email: marycarol.debryun@experian.com
Similar Profiles
Sue BachstadtSue Bachstadt
Third Party Risk Analyst-Third Party Risk Management at ExperianThird Party Risk Analyst-Third Party Risk Management at Experian
SABRINA LISABRINA LI
Lead Data Engineering Analyst at ExperianLead Data Engineering Analyst at Experian
Sean A. JamesSean A. James
Senior DevOps Engineer at ExperianSenior DevOps Engineer at Experian
Jacob BriscoeJacob Briscoe
Account Executive at ExperianAccount Executive at Experian
Natalia Vera RomoNatalia Vera Romo
Waiter and Bar Woman at El Balcon RestaurantWaiter and Bar Woman at El Balcon Restaurant