José Javier Benito Pinto Romero

• Managed a portfolio of corporate clients from the banking, retail, telecom, and IT consulting sectors.
• Oversaw project timelines, client satisfaction, and delivery of tailored training solutions.
• Led the post-sales support team (2 staff members) responsible for logistics and execution of training programs.
• Identified and developed new business opportunities, resulting in the expansion of services to new accounts.
• Streamlined instructor assignment processes, improving resource utilization and client satisfaction.
• Maintained performance tracking using Excel dashboards and an internal CRM for pipeline management.

Key Achievements:

• Increased sales across key accounts, contributing to YoY revenue growth.
• Designed and implemented training initiatives for new enterprise clients.
• Improved operational efficiency by optimizing instructor allocation, reducing scheduling conflicts by 35%.

• Actively participated in various infrastructure valuation projects for companies involved in the production, distribution, and disposal of water services. Managed and controlled projects, conducted cost analysis, recorded and handled information for budget quotation requests, and analyzed field data.
• Key Achievements:
• Successfully managed multiple infrastructure projects, ensuring timely and within-budget completion.
• Conducted comprehensive cost analyses that contributed to more accurate budgeting and resource allocation.
• Streamlined the process of handling quotation requests, improving efficiency and accuracy.
• Analyzed and interpreted field data to support project decision-making and strategy development.