José Miguel Quintero Ramos
London
Summary
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
3
3
years of professional experience
Work History
Shift Leader
Caffè Nero Express
02.2025 - Current
- - Lead daily operations in a high-traffic transport hub.
- - Supervise, train, and motivate a team of baristas.
- - Deliver excellent customer service and resolve issues professionally.
- - Manage stock control, and food-safety compliance.
- - Implement operational improvements that enhanced service speed.
- - Serve as communication link between team and management.
Treasurer
Spanish And Latino American Society
03.2023 - 06.2024
- Managed club budget, ensuring accurate tracking of income and expenses.
- Coordinated fundraising events, increasing participation and engagement among members.
- Established relationships with external vendors for sponsorship opportunities to boost funding.
- Collaborated with event organizers to develop accurate budgets for club-sponsored events, promoting fiscal responsibility.
- Supported grant applications by preparing accurate financial summaries and collaborating with program staff on proposed budgets.
Waiter
Amarone Ristorante
09.2023 - 06.2024
- - Delivered attentive service in a fast-paced restaurant.
- - Provided confident menu recommendations and upselling.
- - Managed multiple tables during peak hours.
- - Addressed customer concerns effectively.
- - Coordinated with kitchen and bar teams.
Education
MA (Joint Honours) - Business Management & International Relations
University of Aberdeen
01.2024
Skills
- Marketing strategy & consumer insight
- Creative problem solving
- Qualitative research & data interpretation
- Creative writing & copywriting
- Communication & presentation
- Positive attitude
- Team leadership
- Problem-solving
Accomplishments
- Admitted to the Master's in Narrative at the Escuela de Escritores (Madrid).
- Successfully managed finances of a major university society.
- Completed advanced dissertation research on political repression.
- Recognised for leadership at Caffè Nero Express.
- Praised consistently for strong communication and service.
LANGUAGES
- Spanish: Native
- English: Fluent
- French: Intermediate
Community Service & Volunteer Work
Spanish & Latin American Society, University of Aberdeen, Treasurer, 2023-03, 2024-06, - Managed annual budget and financial records., - Secured university grants and sponsorships., - Supported planning of cultural and academic events., - Ensured transparency and compliance in financial processes.
INTERESTS
- Theatre & Performance, - Philosophy & Debate, - Literature & Writing, - Cross-Cultural Engagement, - Research & Analysis
Timeline
Shift Leader
Caffè Nero Express
02.2025 - Current
Waiter
Amarone Ristorante
09.2023 - 06.2024
Treasurer
Spanish And Latino American Society
03.2023 - 06.2024
MA (Joint Honours) - Business Management & International Relations
University of Aberdeen