Karen Elizabeth Jiménez Navarro
Auditor Accountant
Quilpue
Summary
Driven and personable individual with knack for building rapport and fostering positive relationships. Adept at understanding customer needs and translating them into actionable solutions, utilizing effective communication and problem-solving skills. Committed to delivering exceptional service and contributing to overall sales success.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Full-service Seller
La Polar
03.2014 - 01.2015
- inventory of premises
- Saleswoman in the electronics and credit cards area
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Trained and supervised team to use proper sales techniques, apply best practices and comply with protocols and regulations.
- Proactively resolved customer complaints, turning potential negative experiences into positive outcomes for both the client and company.
Auditor Assistant (Professional Internship)
Nattero
12.2012 - 04.2013
- Consulting and auditing of companies : Rosselot, Delos, Hospital Clínic viña del mar, Ambrosoli, Knop, Dimasa, Cooperativa Lautaro Rosas y Ramek
- Analyzed data and findings to prepare reports detailing financial information.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Communicated with auditee staff to obtain necessary information for audits.
Auditor Accountant
Nattero
12.2011 - 02.2012
- Perform inventories
Cash counts
Consulting and advising companies - Prepared working papers, reports and supporting documentation for audit findings.
Checkout Operator
Easy S.A
12.2010 - 07.2011
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Checked electronic wire transfers to verify accuracy and protect store and customer interests.
- Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
- Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated and closed out drawers with high accuracy to maintain balanced registers.
Junior Manager
Savory
01.2008 - 01.2011
- Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
- Cultivated strong relationships with clients through excellent communication and service quality, fostering long-term loyalty.
- Streamlined office operations for increased efficiency and reduced overhead costs.
- Negotiated favorable contracts with vendors or suppliers, ensuring cost-effective procurement of goods or services.
- Monitored project progress to keep tasks on track and meet deadlines.
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
- Enhanced team productivity by implementing efficient project management strategies.
- Supervised various tasks in quest of completing project.
- Cashier
Food handling
Invoice entry
Cash sheets
Personnel control
Store goal
Store report
Daily sales
Sales projection
Settlement entry
Leadership skills
Cashier
Tienda “LA Polar”
12.2007 - 12.2007
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Person in Charge
Doggi’S Lider
01.2006 - 01.2007
- Worked with management team to implement proper division of responsibilities.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Increased customer satisfaction through consistent communication, timely updates, and effective problemsolving.
- Food handling
Invoice handling
Inventory
Report presentation
Squaring
Education
Auditor Accountant -
Instituto Profesional DuocUC
Viña Del Mar, Chile 01.2008 - 01.2015
Enseñanza Media -
Colegio Cristiano De Quilpué “CCQ”
Quilpué, Chile01-2006
Skills
Professional networking
Sales techniques
Customer engagement
Brand awareness
Social media marketing
Marketing strategies
Cost control
Inventory management
Facebook marketplace
Cross-selling techniques
Relationship building
Multitasking Abilities
Academicbackground
Terminada, Colegio Cristiano de Quilpué “CCQ”, Terminada, Colegio Cristiano de Quilpué “CCQ”, Carrera Auditoría, Instituto Profesional DuocUC, 2015
Identitycard
17.202.201-4
Personal Information
- Date of Birth: 03/09/89
- Nationality: Chilena
- Marital Status: Soltera
Other Information
- 2006, Curso de Alfabetización Digital en “Inacap”
- Curso de Word, excel y power point nivel usuario
- Manejo de facturas, Notas de crédito, Notas de débito, Sistema Oracle, Presentación de informes
nails art
Master in nails, specialized in extension and design
Timeline
Full-service Seller
La Polar
03.2014 - 01.2015
Auditor Assistant (Professional Internship)
Nattero
12.2012 - 04.2013
Auditor Accountant
Nattero
12.2011 - 02.2012
Checkout Operator
Easy S.A
12.2010 - 07.2011
Junior Manager
Savory
01.2008 - 01.2011
Auditor Accountant -
Instituto Profesional DuocUC
01.2008 - 01.2015
Cashier
Tienda “LA Polar”
12.2007 - 12.2007
Person in Charge
Doggi’S Lider
01.2006 - 01.2007
Enseñanza Media -
Colegio Cristiano De Quilpué “CCQ”
Similar Profiles
ROSENALIE LOUINCHIE BERCYROSENALIE LOUINCHIE BERCY
Picker Packer at La polarPicker Packer at La polar
NICOLE BENAVIDES VALLEJOSNICOLE BENAVIDES VALLEJOS
CAJERA at LA POLARCAJERA at LA POLAR
Valentina BaezaValentina Baeza
Corporate Lawyer at Empresas La Polar S.ACorporate Lawyer at Empresas La Polar S.A