Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Languages
Publications:
Diplomas
Éxitos profesionales
Personal Interests:
Cronología
Generic

Karina González

Resumen profesional

Senior Bilingüal Office Manager, with extensive experience supporting C-Level executives in international companies with a solid track record driving operational exellence and high-stakes support across diverse sectors, including mining, forestry and finantial industries. Currently driving administrative and compliance operations within the finantial sector in a Japanese Bank. Skilled in executive support, office management, business operations, stakeholder engagement, and cross-functional coordination.

Combining academic background in Business Administration, Bachelor Degree in Education and training and International Education Studies in the Netherlands and Japan, I bring a global mindset, strong organizational capabilities, communication skills, and a proven ability to manage complex priorities in multicultural environments.

Known for discretion, adaptability, problem-solving, and delivering operational excellence while acting as a trusted business partner to senior leadership. Currently supporting executive management and corporate operations at SMBC Chile Office.

Datos destacados

4
4
Languages
1
1
Certification
10
10
years of post-secondary education
26
26
years of professional experience

Experiencia

Senior Office Manager

Sumitomo Mitsui Banking Corporation
Santiago, RM
2013.07 - 2026.08

Key Responsibilities & Achievements:

  • Executive Support & Operations: Provided high-level administrative support to the General Management and local team. Coordinated complex executive agendas, international business travel, high-profile client visits, and corporate events. Focused on internal and external stakeholders, with discretion, adaptability, problem-solving and delivering operational excellence while acting as a trusted business partner to senior leadership.
  • Financial Administration: Managed end-to-end expense management processes. Led the preparation, tracking, reconciliation, and timely processing of reimbursements and corporate payments.
  • Vendor & Procurement Management: Oversaw relationships with local and international vendors. Negotiated contracts, monitored service delivery, and streamlined documentation and procurement workflows.
  • Facilities & Logistics Management: Directed daily office operations. Supervised general services, facility maintenance, supply chain procurement, office security, and logistical support for employees and international visitors.
  • HR Liaison & Payroll Coordination: Managed local Human Resources administration. Handled monthly payroll data input, vacation tracking, corporate benefits, onboarding processes for local hired employees and Expats, and direct coordination with external payroll providers.
  • Corporate Documentation: Drafted and managed official institutional communications, including executive presentations, official letters, certificates, and corporate reports required by senior management.
  • Global & Regional Alignment: Served as the strategic liaison between the local office and the Company’s regional/global headquarters. Facilitated cross-border project coordination and response to corporate governance requirements.
  • Banking Operations & Compliance: Supported banking administrative workflows. Managed corporate bank accounts, prepared Know Your Customer (KYC) documentation, and coordinated compliance, risk management, and audit inquiries.
  • IT & Infrastructure Coordination: Managed local technological requirements and infrastructure needs, troubleshooting day-to-day IT issues in coordination with local IT support and global helpdesks.
  • Policy Implementation: Executed and monitored the local implementation of global corporate policies and regulatory frameworks, collaborating closely with regional Risk, Compliance, Finance, and HR teams.

Paralegal for Latin America Compliance & Legal Department

Boart Longyear S.A.
Santiago
2011.12 - 2013.05

Administrative Support to the Legal & Compliance Department:

  • Executive Support: Provided high-level administrative and operational support to the Regional Counsel for Latin America and the local team, while seamlessly coordinating and reporting to the US Headquarters.
  • Confidentiality & Data Management: Managed highly sensitive corporate governance documents and confidential information with absolute discretion, maintaining structured records and digital archives.
  • Board of Directors Support: Spearheaded the preparation, assembly, and secure distribution of agendas and presentation materials for Board of Directors' meetings.
  • Financial Operations & Oracle Proficiency: Supported the legal department’s forecasting and accrual processes; audited financial reports and maintained accurate litigation databases utilizing Oracle.
  • Procurement & Expense Management: Led the end-to-end procurement process, including purchase order (PO) placement, vendor onboarding, and corporate expense report reconciliation.
  • Workflow Optimization: Maintained daily operational workflows and systematically tracked compliance protocols to ensure institutional alignment.
  • External Liaison: Fostered seamless, professional communication with external counsel and law firms across multiple Latin American countries.

Key Achievement: Successfully orchestrated the company's first-ever regional initiative to print, publish, and distribute the official "Legal Compliance Manual" to 100% of employees across Latin America, ensuring full organizational alignment.

Bilingual Executive & Personal Assistant

Intertrade Chile S.A.
Santiago, Región Metropolitana
2008.05 - 2011.12
  • Direct CEO Support: Provided high-level, direct administrative and strategic support to the CEO and General Manager, managing daily operations, priorities, and sensitive requests. Also acting as a personal assistant.
  • Bilingual Guest Relations: Welcomed and hosted high-level local and international visitors, serving as the primary point of contact and efficiently routing inquiries to appropriate internal stakeholders.
  • Calendar & Agenda Management: Strategically managed the CEO’s complex daily calendar, optimizing executive time, resolving scheduling conflicts, and prioritizing high-value engagements.
  • Board of Directors Logistics: Spearheaded the logistics, documentation preparation, and administrative arrangements for Board of Directors' meetings, ensuring seamless execution.
  • Travel Coordination: Orchestrated comprehensive domestic and international travel logistics, including multi-destination flight itineraries, lodging, and transportation.
  • Corporate Policy Compliance: Audited administrative and operational support activities to ensure 100% compliance with corporate governance and internal company policies.
  • Executive Concierge & Confidentiality: Handled critical professional and sensitive personal matters for the CEO with absolute discretion, maintaining strict confidentiality at all times.

Teacher/Coordinator of Professional Education Department

Vocational School/ Ministry of Education
Concepción
2000.03 - 2008.03

Vocational Education Expert & Consultant

  • DUOC UC / Liceo B-55 Los Alamos/ Ministry of Education.

(*) Previous educational and academic experience:

  • Competency-Based Instruction: Spearheaded vocational education courses, successfully implementing Competency-Based Training (CBT) methodologies to bridge the gap between academia and industry.
  • Government Advisory: Served as a trusted part-time consultant for the Ministry of Education, contributing expert insights to reform and enhance the technical-professional educational framework.
  • Educator Upskilling: Led specialized training initiatives and continuous education programs for teachers operating in the technical-professional sector nationwide.
  • Vocational Education Teacher: For students of secondary school and college.

Assistant

V.d. Berk Company- Netherlands
St. Oedenrode
2002.01 - 2002.02

International Trade & Logistics Apprentice.
Holland / Netherlands.

Formación

Studies - Business Administration

Universidad de Las Américas
Santiago
2012.03 - 2014.04

Post- graduate - Internacional Education, Japanese language course

Tokyo Gakugei University
Tokyo- Japan
2003.03 - 2005.03

Bachelor Degree - Education

Universidad de Playa Ancha
Valparaíso
1999.01 - 2002.12

English language course - undefined

British Institute
Concepción
1999.01 - 2000.12

International Teacher Training Program - Education

Stoas
Wageningen- Holland
1998.10 - 1998.12

Enfatiza tus habilidades clave

  • Executive & C-Level Support

  • Discretion, adaptability, autonomous problem-solving

  • Business Operations

  • Cross Cultural Communication

  • Adaptability

  • Management and Gatekeeping Ability

  • Proactive

  • Use of MS Outlook, Word, Excel, Power Point, Oracle System, Concur, Copilot, Legal Systems HCue and Access

Languages

English, fluent.
Avanzado
Portuguese, intermediate.
Intermedio
B1
Japanese, basic (Japanese language certificate, 2004).
Básico
Spanish, native speaker.
Experto

Publications:

  • Causas de Deserción Escolar, Universidad de Playa Ancha, 2001
  • International Understanding classes in Japan, Tokyo Gakugei University, Tokyo, Japan, 2005

Diplomas

  • Permiso de conducir [Clase B].

Éxitos profesionales

    - 2003 Beca Ministerio de Educación de Japón.

Personal Interests:

- Travel & Cultural Exploration.

- Continious learning & reading.

- Trekking.

Cronología

Senior Office Manager

Sumitomo Mitsui Banking Corporation
2013.07 - 2026.08

Studies - Business Administration

Universidad de Las Américas
2012.03 - 2014.04

Paralegal for Latin America Compliance & Legal Department

Boart Longyear S.A.
2011.12 - 2013.05

Bilingual Executive & Personal Assistant

Intertrade Chile S.A.
2008.05 - 2011.12

Post- graduate - Internacional Education, Japanese language course

Tokyo Gakugei University
2003.03 - 2005.03

Assistant

V.d. Berk Company- Netherlands
2002.01 - 2002.02

Teacher/Coordinator of Professional Education Department

Vocational School/ Ministry of Education
2000.03 - 2008.03

Bachelor Degree - Education

Universidad de Playa Ancha
1999.01 - 2002.12

English language course - undefined

British Institute
1999.01 - 2000.12

International Teacher Training Program - Education

Stoas
1998.10 - 1998.12
Karina González