Kate Volgger
Summary
Registered Nurse graduated with honors from Universidad Andrés Bello (Chile). Master's degree in Healthcare Management with the highest distinction from Universidad del Desarrollo (Chile). Experienced nurse in administrative areas with a strong focus on leadership, teamwork, and continuous improvement of process and patient outcomes. Responsible, organized, and methodical, with proven ability to work under pressure. Passionate about healthcare management and education to make a real impact.
Overview
7
7
years of professional experience
Work History
Academic Consulting of Institutional Projects
Pontificia Universidad Católica de Valparaíso
Valparaíso
08.2023 - Current
- Leading participation in creating the 'Management in Healthcare based on Precision Medicine' Diploma. Current academic coordinator.
- Coordinate resources to develop a series of academic health events to embrace high-demand topics, such as artificial intelligence, medical-legal issues, and digital transformation. Establishing partnerships with hospitals (Redsalud) and laboratories (Pfizer).
- Participation in the creation of the School of Health, PUCV. Incorporating Medicine and Nursing career.
Published Research
Cuadernos Médico Sociales
Santiago
08.2017 - 08.2024
- "Parental resistance to Human Papillomavirus vaccine in their children".
Clinical Mental Health Nurse
Hospital Barros Luco
Santiago
05.2019 - 07.2024
- Daily administration and distribution of medications, and weekly laboratory tests of patients.
- Part of the interdisciplinary team in charge of diagnosis, intervention, and education to patients and their environment.
Patient Care Coordinator Nurse
Clínica Alemana de Santiago
Santiago
08.2021 - 04.2023
- Administrative coordination of patients with high-complexity surgeries. Follow-up and guidance in three main services: Budgets, Admissions, and Accounts.
- Participation in other projects to improve internal processes of the clinic (e.g., one-day surgery program), with the constant search for technological, efficient, and innovative tools to achieve optimum patient experience.
- Due to contingencies, support was provided in the departments of Bed Management and Emergency Law patients.
International Patient Service Nurse
Clinica Alemana
Santiago
08.2019 - 08.2022
- Coordinate outpatient and inpatient care for Chilean and foreign patients, with or without international insurance.
- Direct communication with international insurance to process payment guarantees and continuous patient care (Allianz, BestDoctors, Cigna, Henner, etc.).
- Due to the pandemic, the role included the outpatient follow-up of positive COVID-19 cases at the clinic and in-person support in administrative functions in Respiratory Emergency in mid-2020.
Construction Assistant
Working Holiday
Montreal
04.2018 - 10.2018
Education
Master's in Healthcare Management -
UNIVERSIDAD DEL DESARROLLO
Santiago, Chile01.2024
Diploma in Occupational Health Nursing -
UNIVERSIDAD DE CHILE
Santiago, Chile12-2019
Nursing degree -
UNIVERSIDAD ANDRES BELLO
Viña del Mar, Chile01.2018
Internship -
UNIVERSITY OF MIAMI
Florida, United States07-2015
Skills
- Empathy
- Teamwork
- Organizational skills
- Leadership
- Effective Communication
- Critical Thinking
- Adaptability
- Conflict resolution
References
Paulo Granata Sasson, +56 991629007, pgranata@gmail.com
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Academic Consulting of Institutional Projects
Pontificia Universidad Católica de Valparaíso
08.2023 - Current
Patient Care Coordinator Nurse
Clínica Alemana de Santiago
08.2021 - 04.2023
International Patient Service Nurse
Clinica Alemana
08.2019 - 08.2022
Clinical Mental Health Nurse
Hospital Barros Luco
05.2019 - 07.2024
Construction Assistant
Working Holiday
04.2018 - 10.2018
Published Research
Cuadernos Médico Sociales
08.2017 - 08.2024
Master's in Healthcare Management -
UNIVERSIDAD DEL DESARROLLO
Diploma in Occupational Health Nursing -
UNIVERSIDAD DE CHILE
Nursing degree -
UNIVERSIDAD ANDRES BELLO
Internship -
UNIVERSITY OF MIAMI
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