Katiuska Tamara Vásquez Lazo
Santiago
Summary
Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
English Teacher for Non-Commissioned Students
Non-Commissioned Chilean Air Force School
2020.02 - Current
- Developed innovative lesson plans to engage students in English language learning related to general English as well as Technical English for their specialties.
- Use a vast amount of multimedia strategies and technology to convey information in fresh and interesting ways.
- Improved classroom management by implementing consistent routines and clear expectations for the language that is going to be taught and for later use (Real-life English).
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Assisted struggling students through targeted interventions, leading to increased academic success.
- Activities to encourage interest in reading.
Passenger Service Agent
Latam Airlines
2018.10 - 2019.05
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
English Teacher
AIEP Institute
2017.01 - 2018.09
- Supported student skill development in alignment with personal and academic goals since students were studying different careers, such as Business Management, Economy and Mechanical Engineering.
- Produced engaging lesson plans and activities to help students master learning objectives.
English Teacher Internship
Liceo Juan Gomez Millas
2013.01 - 2016.10
- Built variety of activities and formative as well as summative assessments to measure student progress.
- Created and maintained safe and orderly classroom environment conducive to learning.
English Teaching Assistant
Universidad San Sebastian
2014.01 - 2014.11
- Assist fellow classmates with English language proficiency as well as text and use of language through writing and reading,
Customer Support and Cashier
Don Benito Restaurant
2015.05 - 2017.08
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet restaurant business needs.
Receptionist
El Rinconcito Restaurant
2006.07 - 2008.04
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Master of Arts - English Applied Linguistics
Universidad Del Atlantico
Santiago,Chile01.2024
Associate of Arts - Integral Logistics (Supply Chain Management)
Center of Business And Strategical Studies
Santiago, Chile02.2024
Undergraduate - English Teacher
Universidad San Sebastian
Santiago, Chile12.2017
Technical Specialty - Bilingual Assistant English/Spanish
Universidad San Sebastian
Santiago, Chile07.2016
Skills
- Team Collaboration
- Reading Comprehension
- English for Specific Purposes
- Online Instruction
- Technology Integration
Certification
Professional growth:
- Passenger Service Agent
- Logistics Techniques
- SAP and ERP programs
- Administration Skills Development
- Intermediate Excel
- MS Projects
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Russian
Intermediate (B1)
Timeline
English Teacher for Non-Commissioned Students
Non-Commissioned Chilean Air Force School
2020.02 - Current
Passenger Service Agent
Latam Airlines
2018.10 - 2019.05
English Teacher
AIEP Institute
2017.01 - 2018.09
Customer Support and Cashier
Don Benito Restaurant
2015.05 - 2017.08
English Teaching Assistant
Universidad San Sebastian
2014.01 - 2014.11
English Teacher Internship
Liceo Juan Gomez Millas
2013.01 - 2016.10
Receptionist
El Rinconcito Restaurant
2006.07 - 2008.04
Master of Arts - English Applied Linguistics
Universidad Del Atlantico
Associate of Arts - Integral Logistics (Supply Chain Management)
Center of Business And Strategical Studies
Undergraduate - English Teacher
Universidad San Sebastian
Technical Specialty - Bilingual Assistant English/Spanish
Universidad San Sebastian
Professional growth:
- Passenger Service Agent
- Logistics Techniques
- SAP and ERP programs
- Administration Skills Development
- Intermediate Excel
- MS Projects
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