Luis Cortes
Santiago
Overview
30
30
years of professional experience
5
5
Certificate
Work History
Airline Captain
Latam Airlines
Santiago
08.2019 - Current
- Selected courses and schedules to ensure crew and passenger safety.
- Enhanced customer satisfaction by addressing issues efficiently and courteously.
- Maintained proficiency in the field to maximize personnel and passenger safety.
- Compiled with FAA, customs, and immigration requirements in full.
- Performed thorough pre- and post-flight inspections for safety adherence.
- Current in Airbus A319, A320, and A321 passenger operations under the DAN 121 and FAR 121 operations.
Airline Pilot
Latam Airline
Santiago
04.2010 - Current
- Kept close eye on passengers and met all needs with care to promote satisfaction and repeat business.
- Maintained proficiency in field to maximize personnel and passenger safety.
- Analyzed engine operation, fuel consumption and aircraft systems to promote optimal performance.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Trained and performed Boeing 767, 787 & 777 long haul passengers and cargo operations.
Gulfstream IV PIC
Chilean Airforce
11.2006 - 01.2009
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Maintained proficiency in field to maximize personnel and passenger safety.
- Conducted VIP executive flights and transport operations for the chilean Airforce and government.
Public Relationship Manager
FIDAE, International Air and Space Fair
Santiago
10.2007 - 05.2008
- Researched and reacted expeditiously to internal and external communications needs.
- Oversaw strategic event planning, executive presentation materials and visual presentations.
- Built and maintained corporate image, brand and identity.
- Built and sustained high-value business connections through strategic communication.
- Facilitated effective communication between client and community.
- Identified client groups and audiences, determining best way to communicate publicity information.
- Assigned, supervised and reviewed activities of public relations staff.
Team Leader and Unit Commander
Chilean Airforce
Santiago
06.1997 - 04.2004
- +1500 in aerobatic flight in Extra 300 & Extra 300L solo and team display at the Chilean Aerobatic National Team.
- Keep a positive working relationship with fellow staff and management.
- Monitored operations and reviewed records and metrics to understand company performance.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Worked closely with human resources to support employee management and organizational planning.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Analyzed key performance indicators to identify effective strategies.
- Assessed company operations for compliance with safety standards.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assigned projects and distributed tasks to team members as per area of expertise.
Education
Airbus 320FAM Initial Course, Captain Promotion Airline Company Course - Commercial Airline Operations, Aeronautics
CAE International Training Center + Latam Academy
Santiago, Chile08.2019
Boeing 777 Initial course - Aeronautics
Boeing Training Center
Miami, Florida.10.2017
Boeing 787 Fam, Initial Course, Commercial Operations. - Aeronautics
Boeing Training Academy
Seattle, US.01.2013
Boeing 767 Initial course Airline Commercial Pilot - Aeronautics
Pan Am International Academy
Miami, Florida04.2010
Gulfstream IV Initial Course
FlightSafety International,Long Beach Learning Ctr
Long Beach, CA.12.2006
Instrument Flight Instructor - Aeronautics
Inter American Air-forces Academy, IAAFA, USAF
San Antonio , TX09-2005
Human Factors & CRM in Aviation - Human Factors
Inter American Air-Forces Academy, IAAFA, USAF
San Antonio, Texas06-2005
Aeronautical Systems Ingeniery Specialist - Defense
Chilean Airforce War Academy
Santiago, Chile01-2004
Information Course - Defense
Chilean Air Force War Academy
Santiago, Chile09-2003
Meteorologic Analyst - Atmospheric Sciences And Meteorology
Polytechnic Aeronautics Academy
Santiago, Chile11-1996
High School Diploma -
Chilean Air-force Academy
Santiago, Chile01.1990
Skills
- 14,200 Flight Hours Logged
- Qualified on Airbus A320 Family
- Experienced in Long haul and short haul operations
- Customer Relations
- Effective Time Management
- Operational and Team Leadership
- Strategic Planning
- Effective Problem-Solving
- Collaborative Team Formation
- Proficient in Spanish
Timeline
Airline Captain
Latam Airlines
08.2019 - Current
Airline Pilot
Latam Airline
04.2010 - Current
Public Relationship Manager
FIDAE, International Air and Space Fair
10.2007 - 05.2008
Gulfstream IV PIC
Chilean Airforce
11.2006 - 01.2009
Team Leader and Unit Commander
Chilean Airforce
06.1997 - 04.2004
Airbus 320FAM Initial Course, Captain Promotion Airline Company Course - Commercial Airline Operations, Aeronautics
CAE International Training Center + Latam Academy
Boeing 777 Initial course - Aeronautics
Boeing Training Center
Boeing 787 Fam, Initial Course, Commercial Operations. - Aeronautics
Boeing Training Academy
Boeing 767 Initial course Airline Commercial Pilot - Aeronautics
Pan Am International Academy
Gulfstream IV Initial Course
FlightSafety International,Long Beach Learning Ctr
Instrument Flight Instructor - Aeronautics
Inter American Air-forces Academy, IAAFA, USAF
Human Factors & CRM in Aviation - Human Factors
Inter American Air-Forces Academy, IAAFA, USAF
High School Diploma -
Chilean Air-force Academy
Aeronautical Systems Ingeniery Specialist - Defense
Chilean Airforce War Academy
Information Course - Defense
Chilean Air Force War Academy
Meteorologic Analyst - Atmospheric Sciences And Meteorology
Polytechnic Aeronautics Academy
Summary
Accomplished Airline Captain with 14,000+ flight hours and expertise in operational leadership at Latam Airlines. Demonstrated success in improving safety and customer satisfaction through strategic planning and problem-solving. Proficient in both long-haul and short-haul operations, specializing in Airbus A320. Committed to fostering teamwork to achieve outstanding operational results.
Certification
- Licensed ATPL ICAO since 2007
- Certified English Proficiency Level 5, ICAO
- SMS Training, ICAO, DGAC, Chile - 2017
- +4,200 hours as PIC, Airbus 320 fam
- +2200 hours as SIC BOEING 767
- +4000 hours as SIC BOEING 787-8/9
- +500 hours as SIC BOEING 777
- +1,300 flying hours as an aerobatic pilot at the Chilean Air Force
- +3800 flying hours as PIC at Chilean Air force. (Gulfstream IV, DHC6, Beech 99A, C337, T36, T37, T35, Extra 300/300L)
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Similar Profiles
Juan Diego Ramos LopezJuan Diego Ramos Lopez
Aircraft-maintenance- Technician at LATAM AirlinesAircraft-maintenance- Technician at LATAM Airlines
Javiera Acuña GonzálezJaviera Acuña González
Tripulante de cabina at LATAM AirlinesTripulante de cabina at LATAM Airlines
Marlon GonzalezMarlon Gonzalez
Passenger Service Agent at LATAM AirlinesPassenger Service Agent at LATAM Airlines
Sebastian EcheverriaSebastian Echeverria
Senior Software Engineer at First RateSenior Software Engineer at First Rate
Tatiana ReyesTatiana Reyes
Commercial Director and Founder at Data Protected ConsultingCommercial Director and Founder at Data Protected Consulting