Luis Cortes
Airline Pilot
Santiago
Summary
Professional pilot with more than 30 years of experience in aeronautics, aircrafts operations and training as a pilot instructor. Licensed A320 fam & Gulfstream GIV. Pilot with successful commercial and executive flight background and relevant credentials. Well-coordinated and responsible leader with methodical and detail-oriented nature and in-depth knowledge of flight safety protocols and aircrafts operations standards. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
26
26
years of professional experience
5
5
Certification
Work History
Airline Captain
Latam Airlines
Santiago
08.2019 - Current
- Determined courses and schedules and evaluated weather conditions to promote safety of crew and passengers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained proficiency in field to maximize personnel and passenger safety.
- Compiled with FAA, customs and immigration requirements in full.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Current in Airbus A319-320-321 passenger operations under the DAN 121, FAR 121 operations.
Airline Pilot
Latam Airline
Santiago
04.2010 - Current
- Kept close eye on passengers and met all needs with care to promote satisfaction and repeat business.
- Maintained proficiency in field to maximize personnel and passenger safety.
- Analyzed engine operation, fuel consumption and aircraft systems to promote optimal performance.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Trained and performed Boeing 767, 787 & 777 long haul passengers and cargo operations.
Gulfstream IV PIC
Chilean Airforce
11.2006 - 01.2009
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted in-depth pre- and post-flight checks for safety and operational compliance.
- Maintained proficiency in field to maximize personnel and passenger safety.
- Conducted VIP flight transport operations for the chilean government and Airforce.
Public Relationship Manager
FIDAE, International Air and Space Fair
Santiago
10.2007 - 05.2008
- Researched and reacted expeditiously to internal and external communications needs.
- Oversaw strategic event planning, executive presentation materials and visual presentations.
- Built and maintained corporate image, brand and identity.
- Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
- Liaised between client and community to ensure communication and relations improvement.
- Identified client groups and audiences, determining best way to communicate publicity information.
- Assigned, supervised and reviewed activities of public relations staff.
Team Leader and Unit Commander
Chilean Airforce
Santiago
06.1997 - 04.2004
- +1500 in aerobatic flight in Extra 300 & Extra 300L solo and team display at the Chilean Aerobatic National Team.
- Keep a positive working relationship with fellow staff and management.
- Monitored operations and reviewed records and metrics to understand company performance.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Worked closely with human resources to support employee management and organizational planning.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Analyzed key performance indicators to identify effective strategies.
- Assessed company operations for compliance with safety standards.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Assigned projects and distributed tasks to team members as per area of expertise.
Education
Airbus 320fam Initial Course, Captain Promotion Company Course. - Commercial Airline Operations, Aeronautics
CAE International Training Center + Latam Academy
Santiago, Chile08.2019
Boeing 777 Initial course - Aeronautics
Boeing Training Center
Miami, Florida.10.2017
Boeing 787 Fam, Initial Course, Commercial Operations. - Aeronautics
Boeing Training Academy
Seattle, US.01.2013
Boeing 767 Initial course Airline Commercial Pilot - Aeronautics
Pan Am International Academy
Miami, Florida04.2010
Human Factors And CRM Expert - Human Factors
Inter American Air-Forces Academy, IAAFA, USAF
San Antonio, Texas10.2005
Instrument Flight Instructor - Aeronautics
Inter American Air-forces Academy, IAAFA, USAF
San Antonio , TX07.2005
High School Diploma -
Chilean Air-force Academy
Santiago, Chile01.1990
Skills
- 12000 Flight Hours
- Qualified in Airbus 320 family
- Experienced in Long haul and short haul operations
- Customer Service
- Organizational Skills
- Team Management
- Planning & Organizing
- Problem Resolution
- Team Building
- Fluent in Spanish
- Supervision & Leadership
Certification
- Licensed ATPL ICAO - since 2007
- Certified English proficiency Level 4 ICAO
- SMS Training, ICAO DGAC CHILE - 2017
- +2000 hours as PIC AIRBUS 320 FAM.
- +2200 hours as SIC BOEING 767
- +4000 hours as SIC BOEING 787-8/9
- +500 hours as SIC BOEING 777
Timeline
Airline Captain
Latam Airlines
08.2019 - Current
Airline Pilot
Latam Airline
04.2010 - Current
Public Relationship Manager
FIDAE, International Air and Space Fair
10.2007 - 05.2008
Gulfstream IV PIC
Chilean Airforce
11.2006 - 01.2009
Team Leader and Unit Commander
Chilean Airforce
06.1997 - 04.2004
Airbus 320fam Initial Course, Captain Promotion Company Course. - Commercial Airline Operations, Aeronautics
CAE International Training Center + Latam Academy
Boeing 777 Initial course - Aeronautics
Boeing Training Center
Boeing 787 Fam, Initial Course, Commercial Operations. - Aeronautics
Boeing Training Academy
Boeing 767 Initial course Airline Commercial Pilot - Aeronautics
Pan Am International Academy
Human Factors And CRM Expert - Human Factors
Inter American Air-Forces Academy, IAAFA, USAF
Instrument Flight Instructor - Aeronautics
Inter American Air-forces Academy, IAAFA, USAF
High School Diploma -
Chilean Air-force Academy
- Licensed ATPL ICAO - since 2007
- Certified English proficiency Level 4 ICAO
- SMS Training, ICAO DGAC CHILE - 2017
- +2000 hours as PIC AIRBUS 320 FAM.
- +2200 hours as SIC BOEING 767
- +4000 hours as SIC BOEING 787-8/9
- +500 hours as SIC BOEING 777
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