Maria Pía Zamora Suazo
Public Relations Specialist - Bachelor's degree in Strategic Communication
Antofagasta,Antofagasta
Summary
Accomplished Training Officer, with a proven track record in driving organizational performance through strategic talent development. Expert in project management, e-learning, and cross-functional collaboration. Successfully led initiatives to enhance workforce capabilities, optimize training delivery, and implement innovative learning solutions. Demonstrated ability to achieve measurable results, build high-performing teams, and foster a culture of continuous improvement.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Training Officer
Liebherr Mining Equipment
Antofagasta
05.2023 - Current
- Influenced positive organizational change through effective communication of new policies and procedures during training sessions.
- Achieved higher trainee satisfaction through continuous improvement of training materials and delivery.
- Improved overall workforce competency by conducting regular skills assessments and addressing knowledge gaps.
- Championed cross-functional collaboration between departments, fostering an environment that prioritized shared growth and success.
- Established a strong culture of continuous learning by promoting professional development opportunities for all staff members.
- Streamlined onboarding processes for new hires, reducing time-to-productivity while maintaining high retention rates.
- Managed the successful transition to digital learning platforms, resulting in more accessible and efficient training experiences.
- Created customized instructional materials tailored to the unique learning styles and needs of each audience, promoting an inclusive learning environment.
- Collaborated with management to identify training needs and design tailored solutions for maximum impact.
- Used Articulate 360° to design training for technical and back office employees and increase company training completion in 90%.
ManEx Analyst
Unilever Company
Santiago
08.2015 - 10.2019
- Responsible for developing and delivering programs for WCM methodology
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Improved team collaboration with implementation of new communication tools.
- Managed multiple projects simultaneously while adhering to strict deadlines and global standards.
TPM Reporting
Unilever Company
Santiago
04.2011 - 07.2015
- Conducted regular audits (internal and external), ensuring data integrity and adherence to internal controls.
- Supported decision-making processes by delivering timely and accurate financial information to leadership teams.
- Maintained compliance with regulatory requirements through thorough documentation and adherence to guidelines.
- Contributed to successful completion of audit cycles by providing critical support during peak periods.
External Accounts Administrator
Unilever Company
Santiago
03.2010 - 03.2011
HR Consultant
Randstad
03.2007 - 03.2010
Education
Bachelor of Arts - Strategic Communications
UDLA
Santiago 03.2012 - 12.2015
Skills
Organizational Development
Planning and coordination
Effective Communication
Organizational Skills
Relationship Building
Continuous Improvement
Training and Development
Learning Management Systems
Program implementation
Staff Development
E-learning development
Organizational Development
Languages
English
Upper intermediate (B2)
Timeline
Training Officer
Liebherr Mining Equipment
05.2023 - Current
ManEx Analyst
Unilever Company
08.2015 - 10.2019
Bachelor of Arts - Strategic Communications
UDLA
03.2012 - 12.2015
TPM Reporting
Unilever Company
04.2011 - 07.2015
External Accounts Administrator
Unilever Company
03.2010 - 03.2011
HR Consultant
Randstad
03.2007 - 03.2010
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