Maria Caldera
Administrative Assistant
Santiago
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. I consistently deliver exceptional support and maintain confidentiality while managing sensitive information.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Administrative Assistant
Spa
05.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Recepcionist
Los Leños
06.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Technical -
Aiep
Santiago 05.2001 -
Skills
Office administration
Administrative support
Data entry
Computer skills
Microsoft Word
Microsoft Excel
Problem-solving
Customer service
Computer proficiency
Time management
Timeline
Administrative Assistant
Spa
05.2024 - Current
Recepcionist
Los Leños
06.2023 - 04.2024
Technical -
Aiep
05.2001 -
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