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MARIA CLAUDIA DEL FIERRO
Translator Interpreter English Spanish
Santiago,Las Condes
Summary
Seasoned bilingual Executive Assistant with over 12 years of experience supporting C-level executives in fast-paced multinational environments. Proven track record of optimizing daily operations, managing complex international travel, and leading cross-functional corporate projects.
Exceptional stakeholder management, absolute discretion with confidential data and a proactive approach to calendar and inbox gate keeping.
Overview
15
15
years of professional experience
Work History
Assistant to the Commercial Director
VINIMPORT
2024.07 - 2026.01
- Responsible for leading the commercialization of de- luxe RIEDEL glassware (on-trade), with a focus on Chilean wineries, 5-star hotel sector in Chile, and private Companies. Coordination of events and Riedel Experiences.
Head of Logistics
VILLARD FINE WINES
2022.01 - 2024.06
- I reduced importer customer complaints by 90%, resulting in significant savings for the Company through reduced penalties and reissuance of shipping documents. I optimized logistics and customs processes in accordance with current regulations. Reducing transportation/warehousing costs.
Assistant to the Export Director
VIÑA SIEGEL
2019.01 - 2021.02
- Provided executive support to expand export markets in both bulk and bottled wine (Peru, Colombia, Denmark, Poland, Vietnam) in addition to a contract with a major supermarket chain in China. (This position ended due to complications caused by the COVID-19 pandemic).
Executive Assistant to the Export Director
VIÑA ERRAZURIZ OVALLE
2015.01 - 2018.12
- Managed the existing client portfolio, reformulating budgets, marketing contributions, and commercial terms. Coordinated the export team. Improved average prices in several markets, increasing profitability. Although no new bottled markets were opened, I successfully developed new bulk wine markets. Attending Wine Exhibitions (Europe).
Wine Broker
DCA TRADING
2008.02 - 2014.11
- Distributing press releases and media alerts: Organizing and attending special events, wine exhibitions abroad. Implementing wine experiences. As a broker, I was an independent intermediary between Chilean wineries and buyers abroad (distributors, retailers) to connect products in the right markets.
Assistant to the Export Director
VIÑA CANEPA
2005.02 - 2007.08
- Supported the Export Director for the U.S., European, and Asian markets. Maintained daily and direct communication with importer clients.
Executive Assistant to the Export Director
VIÑA SAN PEDRO
1994.06 - 2004.01
- Provided executive and administrative support, coordinated schedules and international travel, followed up export operations, prepared management reports, and collaborated in international fairs and budget control.
Executive Assistant to the CEO & Board of Directors
VIÑA SAN PEDRO
1996.06 - 1999.12
- Delivered executive support to the Managing Director, coordinated agenda, meetings, and travel. Supported strategic communication between key areas, and organized high-level Executive Committees (Joint Ventures).
Chief of Corporate Affairs / Investor Relations
VIÑA SAN PEDRO
1994.11 - 1997.12
- Managed corporate image after Viña San Pedro was acquired by CCU, a Company controlled by Grupo Quiñenco (Luksic Group) in 1994. Viña San Pedro was positioned as a top-tier brand, highlighted by accolades and recognized among TOP 100 Premium wine brands. Compiled integrated financial reports which was shared to CCU. This information was frequently showcased in investor relations materials and Road Shows.
Product Manager
PRIMEX INTERNATIONAL TRADING CORPORATION
1991.01 - 1993.01
- Responsible for the Home & Toys Division. Coordinated exports to the U.S. and Canada and advised Chilean companies on product design to meet retail standards abroad.
Executive Assistant to the Chile Director
INTER-AMERICAN DEVELOPMENT BANK,
1989.01 - 1991.12
- Provided high-level administrative and operational support. Ensure efficient functioning of the office. Main duties: managing complex agendas, coordinating international travel and commercial missions, preparing materials for IDB Board of Director meetings.
Executive Assistant to the Ambassador
EMBASSY OF CHILE - UNITED STATES
1985.01 - 1988.12
- Managed the Ambassador calendar, scheduling meetings with high-level officials. Drafting, managing and reviewing outgoing mails and diplomatic notes. Events and protocol. Coordinating official national and international travel.
Education
School of Languages & Linguistics
Georgetown University
Washington, DC01.1989
Skills
- Confidentiality: Trusting with sensitive information Upholding highest standards of discretion
- Problem-Solving: Skilled in identifying solutions to enhance office efficiency
- Advance Coordination: Expert in managing complex schedules and logistics
- Adaptability: Agile in adjusting to evolving executive needs and business environments
- Communication: Proficient in facilitating effective internal and external communications (stakeholders)
- C-Suite & Board Liaison
LANGUAGES
Spanish: Native
Bilingual or Proficient (C2)
English: Bilingual
Bilingual or Proficient (C2)
Timeline
Assistant to the Commercial Director
VINIMPORT
2024.07 - 2026.01
Head of Logistics
VILLARD FINE WINES
2022.01 - 2024.06
Assistant to the Export Director
VIÑA SIEGEL
2019.01 - 2021.02
Executive Assistant to the Export Director
VIÑA ERRAZURIZ OVALLE
2015.01 - 2018.12
Wine Broker
DCA TRADING
2008.02 - 2014.11
Assistant to the Export Director
VIÑA CANEPA
2005.02 - 2007.08
Executive Assistant to the CEO & Board of Directors
VIÑA SAN PEDRO
1996.06 - 1999.12
Chief of Corporate Affairs / Investor Relations
VIÑA SAN PEDRO
1994.11 - 1997.12
Executive Assistant to the Export Director
VIÑA SAN PEDRO
1994.06 - 2004.01
Product Manager
PRIMEX INTERNATIONAL TRADING CORPORATION
1991.01 - 1993.01
Executive Assistant to the Chile Director
INTER-AMERICAN DEVELOPMENT BANK,
1989.01 - 1991.12
Executive Assistant to the Ambassador
EMBASSY OF CHILE - UNITED STATES
1985.01 - 1988.12
School of Languages & Linguistics
Georgetown University