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Mercedes Elena Hernández Reinoso
Lawyer & Journalist
santiago,Región Metropolitana
Summary
I´m dynamic, lover of changes, communicative, disciplined, very committed, with a high sense of work and human value, understanding and tolerance, achievement-oriented and highly motivated, I love serving people and multicultural and inclusive environments.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Administrative Coordinator
Odebrecht S.A.
Caracas
02.2016 - 02.2016
- Monitored and directed incoming mail and prepared outgoing mail.
- Prepared detailed documents and reports in adherence administrative processes.
- Collaborated in timely processing of billing and accounts receivables.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Created presentations and other materials to support organizational activities.
- Maintained office calendars to track important dates and deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
Human Resources Manager
Odebrecht S.A.
Caracas
05.2014 - 02.2016
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained company compliance with the law in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Motivated employees through special events and incentive programs.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Structured compensation and benefits according to market conditions and budget demands.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for all HR processes.
Real Estate Broker
Ferrer Propiedades
Santiago
05.2022 - 05.2023
- Arranged for inspections and surveys of sold properties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Generated lists of properties for sale, locations, descriptions and available financing options.
Administrative Manager /Research Scientist Program
Pontificia Universidad Católica de Chile
Santiago
07.2017 - 07.2021
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of the entire program.
- Oversaw office inventory activities.
- Delivered performance reviews, recommending additional training or advancements.
- Streamlined and improved administrative operations
- Updated reports, managed accounts, and generated reports
- Analyzed data related to administrative costs and spending trends to prepare budgets, monitoring and reporting expenses monthly.
- Cultivated strong relationships with government and partners.
- Coordinated office events, seminars and meetings for staff and clients.
- Buy fly tickets for personnel, and booking accommodation for personnel.
- Created organized filing system to manage department documents.
- Created reports, presentations and other materials for executive staff.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for personnel.
Lawyer
Many Clients
Maracaibo, VEnezuela
05.2003 - 06.2008
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
- Interpreted laws, rulings and regulations for individuals and businesses.
- Prepared and drafted wills, deeds and patent applications.
- Gathered evidence to formulate defense or initiate legal actions.
- Negotiated settlements and mediated disputes between parties finding mutually beneficial solutions.
- Represented clients in court proceedings, hearings and arbitrations.
- Collaborated with human resources and outside counsel to protect company from legal claims.
- Advised clients on variety of legal matters, including corporate governance, intellectual property, labor law and taxation.
- Directed and supported staff with business registrations and other legal requirements.
- Studied Constitution, statutes and ordinances of quasi-judicial bodies to determine ramifications for cases.
- Used knowledge of legal precedents to analyze probable outcome of cases.
- Evaluated findings and developed strategies and arguments in preparation for case presentations.
- Counseled clients on potential outcomes of legal matters.
- Drafted motions, petitions and waivers.
- Represented clients in court hearings and in negotiations with other parties.
- Drafted demurrers and replied to oppositions.
- Analyzed legal documents and identified pertinent issues for clients.
- Minimized risk exposure through careful advice on business operations and strategic plans.
- Created and finalized contracts and other legal documents for clients.
Education
Bachelor of Science - Law (Pre-Law)
Universidad Dr. Rafael Belloso Chacín
Venezuela 11.1999 - 11.2003
Bachelor of Science - Journalism
Universidad Del Zulia
Venezuela 02.2000 - 04.2005
Skills
Problem-Solving
Software
Microsoft outlook
Zoom
Certification
Public Tenders
Timeline
Public Tenders
05-2023
Real Estate Broker
Ferrer Propiedades
05.2022 - 05.2023
Kanban
06-2021
Scrum master
05-2021
Agil
04-2021
Administrative Manager /Research Scientist Program
Pontificia Universidad Católica de Chile
07.2017 - 07.2021
Administrative Coordinator
Odebrecht S.A.
02.2016 - 02.2016
Human Resources Manager
Odebrecht S.A.
05.2014 - 02.2016
Lawyer
Many Clients
05.2003 - 06.2008
Bachelor of Science - Journalism
Universidad Del Zulia
02.2000 - 04.2005
Bachelor of Science - Law (Pre-Law)
Universidad Dr. Rafael Belloso Chacín
11.1999 - 11.2003
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