Micaella Ignacia Vilches Santibáñez

Professional with extensive experience in customer service, public-facing roles, and problem-solving in dynamic environments. I have worked for several years in education and bilingual supervision roles, which have enabled me to develop strong communication skills in both Spanish and English, conflict management abilities, operational support skills, and provide clear guidance for various user types. I stand out for my ability to work under pressure, quickly adapt to new procedures, and consistently provide courteous, safe, and efficient service. I aim to leverage my experience in roles where passenger/customer service, empathy, and organization are essential.

Professional educator skilled in fostering engaging and inclusive learning environments. Strong background in curriculum development, classroom management, and student assessment. Highly collaborative, dependable, and adaptable to evolving educational needs. Expert in language instruction with passion for nurturing student growth and academic success.