Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Work Preference
Timeline
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Moises Zuniga Rivera

Moises Zuniga Rivera

Administration And Business Student
Santiago,Chile

Summary

  • Experienced Foreign Trade Manager at Arquitectura Y Construccion Tecno Textil SA
  • Expert in freight forwarding and fluent in multiple languages
  • Built strong international partnerships and optimized logistics for timely, compliant shipments
  • Customer Service Representative with demonstrated proficiency in verbal and written communication, active listening, and analytical problem-solving.
  • Committed to delivering superior customer experiences through a service-oriented approach, in-depth understanding of client needs, and the provision of tailored solutions to foster long-term loyalty.

Overview

8
8
years of professional experience
5
5
Languages
7
7
years of post-secondary education

Work History

Foreign Trade Manager

Arquitectura Y Construccion Tecno Textil SA
11.2021 - 07.2025
  • Developed strong relationships with international partners, fostering cooperation and collaboration.
  • Coordinated efficient distribution networks by liaising with freight forwarders and transportation providers.
  • Facilitated communication between internal departments and external stakeholders, improving overall business flow.
  • Coordinated logistics operations, ensuring timely shipment of goods and compliance with international regulations.

Airway Bill Coordinator

Agencia De Aduana Santibañez
07.2021 - 11.2021
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.

Call Center Sales Representative

Allied Global Honduras
09.2018 - 03.2019
  • Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
  • Reduced average call times by quickly addressing customer inquiries and resolving issues proactively.
  • Increased customer satisfaction by efficiently handling inbound and outbound sales calls.

Customer Service Representative

Allied Global Honduras
10.2017 - 08.2018
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Instituto Jose Trinidad Reyes
Honduras
02.2012 - 12.2018

Skills

Freight forwarding coordination

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
French
Intermediate (B1)
Italian
Intermediate (B1)

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work from home option

Timeline

Foreign Trade Manager

Arquitectura Y Construccion Tecno Textil SA
11.2021 - 07.2025

Airway Bill Coordinator

Agencia De Aduana Santibañez
07.2021 - 11.2021

Call Center Sales Representative

Allied Global Honduras
09.2018 - 03.2019

Customer Service Representative

Allied Global Honduras
10.2017 - 08.2018

High School Diploma -

Instituto Jose Trinidad Reyes
02.2012 - 12.2018

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Moises Zuniga RiveraAdministration And Business Student