Dynamic customer service professional with a proven track record at Air France-KLM, adept at resolving conflicts and enhancing customer satisfaction. Skilled in problem-solving and active listening, I consistently exceed expectations, fostering loyalty and repeat business. My adaptability and product knowledge drive success in high-pressure environments.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Customer service
Problem-solving
Active listening
Product knowledge
Adaptability and flexibility
Customer relations
Computer skills