Paula Mayer Arancibia
Santiago
Summary
Pleased to be able to apply to your company.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Independencia Internacional AGF S.A.
01.2022 - Current
- Supported executive staff through scheduling meetings, coordinating 15 travel arrangements per month approximately and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Buyer Planner
Itron
06.2014 - 01.2021
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Streamlined purchasing processes by implementing efficient systems and procedures for order management.
- Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
Secretary Recepcionist
Autopista Vespucio Norte
03.2012 - 05.2014
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Maintained electronic filing systems and categorized documents.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Transcribed and organized information to assist in preparing speeches and presentations.
Secretary Recepcionist
Santo Tomas Corporation
05.2003 - 01.2012
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
Education
High School Diploma -
Duoc UC
Santiago, Chile12.2018
High School Diploma -
Centro De Estudios Manpower
Santiago12.2003
High School Diploma -
Liceo Christa Mc Auliffe
Santiago12.1996
Skills
- Travel Coordination
- Clerical Support
- Reception Oversight
- Multi-Line Phone Systems
- Customer Service
- Purchase Orders Organization
- Customer and Client Relations
- Client Relations
- Coordination
Languages
English
Intermediate (B1)
Timeline
Administrative Assistant
Independencia Internacional AGF S.A.
01.2022 - Current
Buyer Planner
Itron
06.2014 - 01.2021
Secretary Recepcionist
Autopista Vespucio Norte
03.2012 - 05.2014
Secretary Recepcionist
Santo Tomas Corporation
05.2003 - 01.2012
High School Diploma -
Duoc UC
High School Diploma -
Centro De Estudios Manpower
High School Diploma -
Liceo Christa Mc Auliffe
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