Rena Hanlon

Over 4 years of HR consulting experience within the Biotechnology, Bioinformatics, Wellness, and Beverage Manufacturing sectors.

Successfully built HR processes for a startup, including recruitment, onboarding, and performance management. Developed employee handbooks, led performance management programs, and executed employee experience surveys to enhance engagement and retention. Provided coaching to owners, C-suite and senior leaders, facilitated Respectful Workplace Trainings, and advised on HR best practices, ensuring compliance and optimizing talent management strategies. Supported organizational development by aligning HR initiatives with business goals.

• Lead the People function, reporting directly to the CEO, and define HR strategies aligned with company goals.
• Manage end-to-end recruitment to attract top global talent, collaborating with department heads to understand hiring needs.
• Implement effective candidate sourcing strategies and oversee a smooth onboarding experience for new hires.
• Foster a positive remote work culture through engagement initiatives, events, and regular communication.
• Conduct eNPS surveys and gather feedback to enhance employee experience and satisfaction.
• Implement performance management processes, including goal setting and biannual reviews, while supporting employee development programs.
• Ensure compliance with global HR policies, manage employee contracts, payroll support, and benefits administration.
• Address employee relations issues, handle conflict resolution, and promote a diverse and inclusive workplace culture.

Oversaw the performance management process, ensuring efficiency across all business areas. Collaborated with leadership to implement and measure KPIs and OKRs aligned with business goals. Maintained up-to-date job descriptions for all employees and managed incentive systems linking rewards to performance. Conducted training to enhance understanding of performance management principles. Served as a performance management expert, supporting optimization of team performance. Shaped the organization’s talent development approach, developing career tools to aid retention and address skills gaps. Provided individual career development support and collaborated on succession planning for top talent.

• Acted as the HR representative for 200+ employees at the New England Coffee plant, serving as the main point of contact for employees and leaders.
• Implemented and managed a robust performance management program, guiding line managers on coaching, counseling, and disciplinary actions.
• Collaborated with management and employees to improve work relationships, boost morale, and enhance engagement and retention.
• Provided HR policy guidance to ensure alignment with company policies and local labor regulations.
• Partnered with the corporate Talent Lead to support recruiting, hiring, and onboarding efforts for new employees.
• Conducted bilingual communication (English and Spanish) to facilitate understanding and engagement across the workforce.
• Resolved employee relations issues in collaboration with management, ensuring compliance with company policies.
• Supported talent development initiatives, fostering employee growth through coaching and training needs identification.
• Played a key role in employee engagement programs, connecting plant employees to broader corporate goals.
• Assisted in developing and implementing employee retention strategies, reducing turnover and enhancing job satisfaction.

• Created and led the administration of an employee recognition program, fostering a culture of appreciation.
• Planned and executed employee and community events, strengthening engagement and relations.
• Led the company events committee, organizing internal events that promoted team-building and morale.
• Spearheaded wellness initiatives focused on improving employee health and contributing to a positive workplace culture.
• Acted as the primary point of contact for employees on various HR topics, addressing concerns and providing support.
• Coordinated training and development programs to enhance employee growth and skills.
• Facilitated annual respectful workplace and anti-harassment training, ensuring a safe and inclusive environment.
• Oversaw recruitment for direct hires and temporary staff, managing the applicant tracking system for a smooth hiring process.

Developed and delivered comprehensive training programs for new teachers, both online and in-person. Facilitated onboarding, specialized training, and professional development workshops. Conducted teacher observations and provided feedback to ensure instructional quality. Maintained communication with over 140 teachers as the central contact for updates. Recruited teaching staff nationwide, supporting the hiring process. Organized social events to enhance team cohesion and morale. Assisted with visa applications and contract management, and provided backup support for the Staff Manager when needed.