Microsoft Word
Rhyna P. Salinas
REAL ESTATE BROKER
Santiago
Summary
Outgoing Real Estate Broker with exceptional talent connecting with buyers and sellers on personal levels. Proven success over 11 years in industry. Expertly negotiate contracts, track housing trends and deliver advice to provide satisfactory outcomes on both sides of deals.
Overview
30
30
years of professional experience
3
3
Languages
4
4
years of post-secondary education
Work History
Real Estate Broker Associate
EBERT PROPIEDADES
Santiago
02.2013 - Current
- Coordinated appointments to show marketed properties.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Compared properties possessing similar features to determine competitive market prices.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Arranged for inspections and surveys of sold properties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Managed roster of clients to send announcements and information on new properties.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Established and developed real estate agency, driving recruitment, and operational growth.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Utilized online marketing platforms to promote real estate services and generate leads.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Bought, renovated and flipped houses using real estate and construction knowledge.
- Obtained agreements from property owners to place properties for sale with real estate firms.
- Monitored contract execution to verify complete fulfillment of terms.
- Evaluated properties for potential salability and pricing.
- Advised clients on optimum buying and selling choices for maximum returns.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Generated leads and qualified prospects, facilitating smooth property transactions.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Cultivated strong relationships with agents, lenders and title companies.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
- Worked with special team to locate and develop properties in Chile area.
- Appraised property values and assessed buyer income to determine feasibility of offer success.
- Coordinated rental agreements for EBERT properties, keeping occupancy high and helping renters find suitable spaces.
Translator and Interpreter
BECHTEL
SANTIAGO
10.2009 - 01.2014
- Translated documents from English to Spanish,from Spanish to English, from French to Spanish, from Spanish to French, from English to French, from French to English .
- Provided verbal summaries of non-English documents for immediate use.
- Replicated flow, style, and overall meaning of original texts.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Reviewed news and current events in international publications, translating relevant information for leaders.
- Translated documents for research departments, supporting data collection and reporting.
- Supported operations by translating key departmental documents and internal communications.
- Used translation software to verify complex terms and expedite communication process.
- Listened to recordings and translated confidential information.
- Worked with other translators to facilitate real time conversations.
- Translated business websites to support international expansions.
- Played key role in international business efforts, working with sales and client groups to optimize collaboration.
- Repeated and restructured complex translations to optimize understanding.
- Prepared comprehensive glossaries and terminology databases to facilitate analysis.
- Researched cultural etiquette and specific use of slang words.
- Prepared detailed notes per client specifications, assisting in business meetings and proposal presentations.
- Provided verbal summaries of non-English documents to diverse audiences.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Updated existing translations to meet contemporary trends in communication.
Lead Technical Writer
BECHTEL
SANTIAGO
10.2009 - 01.2014
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Proved successful working within tight deadlines and a fast-paced environment.
- Presented new technology and drafted white papers and other technical documents to complete packages.
- Analyzed developments in field to update instruction literature.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Communicated with customer representatives for feedback and distribution.
- Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
- Developed online tutorials and web-based training materials for software products.
- Organized material to research and complete writing tasks.
- Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
- Observed in-progress operations to identify important steps for technical instructions.
- Developed detailed technical documents and user guides for technical products.
- Edited and proofread technical documents for accuracy and consistency.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked flexible hours across night, weekend and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Knowledge Bank Specialist
BECHTEL
SANTIAGO
10.2009 - 01.2014
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Assessed impact of emerging technology and system upgrades on workflow.
- Utilized Accusoft to scan and clean up project documents.
- Supported end-user access requirements by establishing compliant systems and effective access policies.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
- Promoted efficient document processing by maintaining orderly and clean control room.
- Compared incoming data against quality, integrity and accuracy expectations, identified faults and affected timely remedies.
- Managed training courses, setup and maintenance for document control systems.
- Uploaded company procedures and policies to EDMS, routing for approval and training.
- Remained informed on current regulations, especially concerning research industry and document creation.
- Developed and edited template contracts with changes in company's service lines or new developments.
- Gathered, reviewed and input Mining Projects reports each day using Bechtel Own software.
- Managed file archival and information retrievals.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Identified areas of weakness and recommended or implemented process improvements.
- Created and maintained user accounts and properly routed documents for approval and training.
- Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
- Strengthened system efficiency by identifying lagging operational processes and implementing optimal solutions.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Built and updated diverse documents, charts, tables and mail merges using various programs.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Completed transmittal logs and stored in files for specified durations.
- Oversaw creation, routing and data input of bills of materials, ECOs, ECRs and ISO documents.
- Worked with internal staff to process documents and sent for closing.
- Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.
- Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
- Converted documents from one application to another.
- Transmitted documents, organized revisions and tracked changes.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Reviewed document management protocols and user activities against internal records policies and document management standards.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
- Worked with internal team members to remedy issues with preemptive solutions.
- Established, improved and reinforced document management systems to handle current and expected requirements.
Assistant Project Manager
BECHTEL
SANTIAGO
10.2009 - 01.2013
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Partnered with project team members to identify and quickly address problems.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Devised and implemented attainable schedules, timelines and milestones for on-track projects.
- Negotiated contracts and agreements with vendors for constructive supplier relations.
- Updated customers and senior leaders on progress and roadblocks.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Developed and maintained project documentation for reliable records.
- Mentored and guided staff to enhance performance and exceed customer expectations.
- Monitored and tracked project metrics and collected data to share with project members.
- Generated weekly and monthly status reports for helpful progress tracking.
- Identified and resolved risks to minimize project disruption.
- Planned, monitored and analyzed project costs to meet financial goals.
- Documented project progress to fulfill project requirements and establish traceability.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Facilitated workshops to collect project requirements and user feedback.
Administrative Medical Assistant
CHUM
MONTREAL
01.1994 - 06.1998
- Supported office staff and operational requirements with administrative tasks.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Organized paperwork such as charts and reports for office and patient needs.
- Called patients to confirm scheduled appointments day in advance.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Verified insurance coverage to prepare for upcoming patient appointments.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Provided educational documents and pamphlets to patients.
- Followed up with insurance companies to secure timely payment.
- Maintained and updated patient records for accurate, current medical histories.
- Generated reports and logged patient information for reliable records.
- Greeted patients and provided required paperwork to facilitate services.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared and processed patient referrals and transfer requests.
- Assisted with medical coding and billing tasks.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Conducted patient intake interviews, recording and documenting relevant information.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Received and routed laboratory results to correct clinical staff members.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Processed medical insurance claims and payments.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Managed office bookkeeping with insurance billing and patient payments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
BBA - Bachelor of Commerce (B.Com.)
McGill University
MONTREAL, CANADA 1988.09 - 1992.12
Skills
Market monitoring
Home tours
Sales brochure development
Rental management
Financing requirements
Appraisal procedures
Real estate law
Financial feasibility requirements
Promotion and advertising
Neighborhood database updating
Cold Calling
Virtual tour creation
Home sale negotiation
Estate management
Maintenance and Repair
Teambuilding
Agent and seller communications
Sale Residencial and Commercial Properties
Buyer & Seller Needs Assessment
Client Networking
Contract Negotiations
Customer Relations & Service
Property Appraisal
Software
Excel
PowerPoint
Publisher
Outlook
Real estate CRM software
Photoshop
Illustrator
Affinity Photo
CyberLink PhotoDirector 365
Timeline
Real Estate Broker Associate
EBERT PROPIEDADES
02.2013 - Current
Translator and Interpreter
BECHTEL
10.2009 - 01.2014
Lead Technical Writer
BECHTEL
10.2009 - 01.2014
Knowledge Bank Specialist
BECHTEL
10.2009 - 01.2014
Assistant Project Manager
BECHTEL
10.2009 - 01.2013
Administrative Medical Assistant
CHUM
01.1994 - 06.1998
BBA - Bachelor of Commerce (B.Com.)
McGill University
1988.09 - 1992.12