Robinson Cáceres
Santiago
Summary
Professional with over 15 years of experience dedicated to information security and cybersecurity, with a proven track record of strengthening cybersecurity frameworks and leading SecOps to protect critical information assets. I have driven significant shifts in cybersecurity culture. My strategic leadership and soft skills have reinforced organizational resilience, showcasing a unique combination of technical expertise and executive capabilities.
Personable and dedicated professional with a strong service orientation and a proactive approach to security management. Committed to creating a safe environment that protects both assets and people.
Overview
28
28
years of professional experience
5
5
years of post-secondary education
Work History
Corporate CISO | Head of Security & Cybersecurity
Grupo Security
Santiago
01.2020 - Current
- In my current role, I provide leadership in the implementation and oversight of all information security and cybersecurity policies for Grupo Security
- My key responsibilities include: Proposing and supervising training and awareness programs on information security for all employees
- Continuously monitoring and updating the information security roadmap, introducing new initiatives as needed
- Communicating and engaging the entire organization in the effective implementation of security initiatives
- Assessing and managing risks associated with the implementation of projects, products, and services, providing recommendations for addressing gaps and vulnerabilities
- Supporting the development and implementation of improvement plans for processes, products, and services related to cybersecurity
- Regularly reporting to managers and committees on information security and technology risk levels
- Maintaining a comprehensive vision of security and cybersecurity across the organization, with roles and responsibilities aligned with various related policies
- Coordinating cybersecurity playbook tests and overseeing the management of information security and cybersecurity processes
Security & Cybersecurity Operations Manager (SecOps)
Grupo Security
01.2017 - 01.2020
- Managed and led the Security and Cybersecurity Operations team, ensuring high levels of security and technological continuity for the organization
- Promoted a strong cybersecurity culture by embedding security best practices into daily operations and driving awareness across all levels of the organization
- Conducted risk assessments and implemented mitigation strategies to address cybersecurity threats and operational vulnerabilities effectively
- Provided technological evaluations and strategic recommendations to the Corporate Sub-Management of Security & Cybersecurity to minimize risks and enhance overall security posture
- Oversaw the department’s budget planning, managing contracts, licenses, and security services to optimize resources and support continuous SecOps operations
- Delivered leadership and collaboration with external vendors to align security efforts with business objectives, ensuring seamless integration of cybersecurity into operational processes
Deputy Manager of Services - Network SOC
Arkavia Networks
01.2016 - 01.2017
- Led support and monitoring processes for security services, ensuring operational continuity and contributing to technological alignment with the organization’s strategy
- Oversaw compliance with service level agreements (SLA) and information security management to maintain high standards of quality and protection
- Acted as an incident, change, and problem manager for OnSite security management processes for banking clients, ensuring effective and timely responses
- Directly supervised OnSite services, leading teams in the implementation of solutions and the delivery of specialized security support
IT Security Area Manager (SecOps)
Adexus
01.2015 - 01.2016
- Responsible for administratively and technically leading all activities related to the implementation, integration, development, and planning of security projects, contracts, maintenance, and support for technological security systems, ensuring operational continuity for clients
- Oversaw and analyzed the budgetary control of the area
Senior IT Security Engineer
Adexus
01.2012 - 01.2015
- Provided consulting for the implementation of Information Security Management Systems (ISMS)
- Administered and implemented SIEM solutions (HP ArcSight)
- Developed the Security Plan, including security policies, standards, and procedures
- Implemented IT Security solutions, defined procedures, and applied IT Security Management methodologies
- Deployed and managed the Security Monitoring Platform (NSOC)
- Executed global projects and designed security solutions tailored to client needs
- Conducted Proof of Concept (POC) demonstrations and delivered training sessions for clients on security products and solutions
- Supported the preparation of business proposals and client-specific security projects
- Led security projects for the mining sector, including Factory Acceptance Testing (FAT), Customer Acceptance Testing (CAT), and Site Acceptance Testing (SAT)
- Conducted GAP analyses for ISO 27001 and ISO 27005 compliance
Specialist IT Security Engineer
SOLINT
01.2011 - 01.2012
- Managed and maintained security platform equipment and tools
- Generated incident reports and information security management reports
- Oversaw software licensing control to ensure compliance
- Implemented the Security Monitoring Platform (NSOC)
- Designed networks and conducted strategic planning for security infrastructure
- Performed vulnerability analysis and penetration testing, including ethical hacking assessments
- Administered ISO 9001:2008 processes to ensure quality management compliance
- Managed ISO 27001:2005 frameworks for information security standards implementation and compliance
IT Security Engineer
Adexus
01.2007 - 01.2011
- Managed and maintained security platform equipment and tools
- Conducted research on emerging technologies to enhance security solutions
- Designed and maintained diagrams and procedures for security operations
- Generated incident reports and security management reports to ensure transparency and continuous improvement
- Delivered presentations and training sessions for clients on security products and solutions
- Developed customized security solutions, defined procedures, and established methodologies to address client-specific needs
Linux Support / Security Engineer
Adexus
01.2004 - 01.2007
- Analyzed and resolved vulnerabilities
- Installed and managed Firewall and IPS systems
- Installed and administered Proxy, VPN, and NAC systems
- Gained knowledge of cryptographic mechanisms (email encryption, hard drive encryption)
- Familiarity with monitoring systems and services
- Installed, configured, and maintained Linux servers
Systems Maintenance Engineer
AT&T Latin America Corp.
01.2000 - 01.2004
- Dedicated internet network support
- Administration of client Linux servers
- Management of Routers and Firewalls
Help Desk Specialist
FirstCom Chile
01.1997 - 01.1999
- Technical Support for Dial-up Internet Users RDC / Firstcom Internet / AT&T LA
Education
Diploma - Information Security
Duoc UC
Santiago, Chile 01.2016 - 12.2016
Telecommunications, Connectivity, and Networks Engineering -
Universidad Tecnológica Metropolitana
Santiago, Chile 01.2001 - 12.2004
Timeline
Corporate CISO | Head of Security & Cybersecurity
Grupo Security
01.2020 - Current
Security & Cybersecurity Operations Manager (SecOps)
Grupo Security
01.2017 - 01.2020
Deputy Manager of Services - Network SOC
Arkavia Networks
01.2016 - 01.2017
Diploma - Information Security
Duoc UC
01.2016 - 12.2016
IT Security Area Manager (SecOps)
Adexus
01.2015 - 01.2016
Senior IT Security Engineer
Adexus
01.2012 - 01.2015
Specialist IT Security Engineer
SOLINT
01.2011 - 01.2012
IT Security Engineer
Adexus
01.2007 - 01.2011
Linux Support / Security Engineer
Adexus
01.2004 - 01.2007
Telecommunications, Connectivity, and Networks Engineering -
Universidad Tecnológica Metropolitana
01.2001 - 12.2004
Systems Maintenance Engineer
AT&T Latin America Corp.
01.2000 - 01.2004
Help Desk Specialist
FirstCom Chile
01.1997 - 01.1999
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